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Retention Specialist in Hertfordshire

Job description

Group1 Automotive

Retention Specialist

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you! Our BMW Dealership in Borehamwood is looking to recruit a new Retention Specialist.

About the position

The successful candidate for our Retention Specialist position will have:

Proven customer service and communication skills;
Show the ability to work to deadlines and targets;
Show the ability to work well in a team.
You will be welcomed into a friendly team and have the opportunity to work with an exciting product. A large part of the Retention Specialist position involves:

Contacting customer by telephone/email to review current finance agreements
Maintaining a high level of finance product knowledge;
Focusing on achieving a high retention;
Providing exceptional customer service that leads to customer loyalty and referrals;

Maintaining good housekeeping standards and orderly administration of your work.

About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

Customer awareness.
Negotiation and communication skills.
Ability to meet deadlines and work under pressure.
Full driving licence.
About us

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America and Brazil. Group 1 Automotive is the 9th largest dealer group in the UK, representing Barons Group, Beadles, and Think Ford. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources, training and competitive earnings packages.

If you see yourself in the above position and would like to find out more about what it is like to be part of the Group 1 family, we'd like you to apply now

Extra information

Status
Closed
Education Level
Secondary School
Location
Hertfordshire
Working hours per week
0 -
Type of Contract
Full Time Jobs
Profession Sub-category
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

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