Are you passionate about delivering excellent customer service?
Do you enjoy working in a fast paced, busy environment and have experience working in a contact centre environment?
Are you professional and possess highly developed communication skills?
Have you worked in a highly regulated environment?
If yes, this may be the ideal role for you.
Hours: 37 hours per week, Mon - Fri
You will be a customer service focused individual, always looking to go over and above for the customer and business.
If you were employed in this Customer Service Advisor role last week you would have been doing the following:
- Taking inbound calls from clients, problem solving, complaint handling and answering general enquiries
- Updating the in-house system with information gathered over the phone
- Taking requests over the phone and either dealing with these directly or creating action points for the back office teams
- Following strict compliance regulations
People who have previously been successful, are able to remain calm under pressure and come with a very positive outlook on life. Contact centre, customer service experience is essential, ideally within a regulated environment such as banking, legal, insurance or financial services.
Sounds like the Customer Service role you have been waiting for? Apply with an up to date copy of your CV now.
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