Senior Weekend Duty Support Officer in London

Job description

A client of Morgan Hunt are looking to recruit a Senior Weekend Duty Support Officer to work 12 hours over a Saturday and Sunday.

This permanent position is well suited to an individual that is looking for a weekend role with a passion for working in a rewarding environment. Based within the Housing department, you will work as part of the reception team, providing a lead for the other staff in setting the standard for offering a welcome to visitors and members, operating reception procedures and promoting the Centre Values Purpose and Vision for YMCA St Paul's Group and West London at all times delivering the highest standard of customer care.

As the Senior Weekend Duty Support Officer you will be responsible for

• Providing an efficient and effective reception service for all residents, members and clients of the YMCA regardless of how the contact is made i.e. in person by telephone or electronically and ensuring all messages reach the required party in a timely manner correctly.
• Handling cash transactions methodically and efficiently via the computer system and using it to enter in bookings and departures from the hostel, give and receive room keys and collect and return deposits at the beginning and end of stay.
• Ensuring compliance by residents and their guests with the house rules and licence agreement reporting any breaches in accordance with the YMCA's policy
• Reading resident files and liaising with key workers to acquaint oneself with the needs of the residents, in order to be able to providing low-level support for residents who need to talk.

The successful candidate for the role of Senior Weekend Duty Support Officer will have:

• Experience of working in a busy environment
• A minimum GCSE level education
• Experience of handling financial transactions
• Good understanding of the service we provide
• Ability to present self and work effectively

If you feel that you meet the criteria above then please contact us for an application form.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Extra information

Status

Closed

Education Level

Other

Location

London

Working hours per week

4 - 40

Type of Contract

Full Time Jobs

Profession type

Training

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English