Job description
Job title:Junior product manager Salary: Competitive Location: Swindon
About the role
Under the direction of the Product Manager, the Junior Product Manager supports the creative and collaborative process of building market-leading product portfolios to our customer base in a timely manner. working in a dynamic, customer centric environment, the Junior Product Manager will be expected to take ownership and responsibility in the creation of leading products and be prepared to work flexibly with a ‘can do’ attitude, always thinking ‘how could this be better?’.
A positive and genuinely passionate attitude to the task at hand with great communication skills are a must to ensure that all stakeholders have bought into the product strategy and have the required level of product knowledge to deliver an exceptional customer experience.
Key responsibilities
Act as product ambassador articulating the product vision clearly and accurately; Understand markets, competition, and customer/user requirements to retain market competitiveness for existing products, identify opportunities, and help define product vision and strategy; Research customer needs in a data-driven way and translate feedback into actionable insight ensuring product development continually improves; Contribute to and lead meetings to help guide and manage the development process; Work proactively across teams to get pre-requisites for development carried out; Work closely with the development team to ensure the product brief is understood and actioned according to agreed process and procedure and budgetary constraints; Work with SME’s with the generation of required information and documentation to support development and delivery; Produce Marketing briefs and product content for Marketing, ensuring it is maintained; Ensure compliance of regulatory requirements working closely with Quality Assurance, Product Development and Operations; Prepare status reports including risk analysis and mitigation plans ensuring all risk is identified, analysed and mitigated throughout the entire product life cycle; Communicate and record product decisions and the reasoning behind decision that have been made; Understand the impact of product features and benefits, and how the exist with the overall portfolio, and measure performance to include both success or failure to ensure continued product improvement is realised; Take part in the identification and relationship management with product service suppliers, looking for new opportunities that will help improve customers’/users’ experience of the product; Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager/Divisional Director; The content and reporting lines detailed in this job description may be reviewed and changed from time to time to reflect organisational requirements; All staff will live BCS’ values and support our purpose; Continually looking at ways to make improvements to systems, processes and procedures.
Extra information
- Status
- Closed
- Education Level
- Other
- Location
- London
- Working hours per week
- 4 - 40
- Type of Contract
- Casual / Part Time Jobs
- Profession type
- Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
London | Customer Service Jobs | Casual / Part Time Jobs | Other
