Job description
Home with Travel – UK
Are you looking for a Junior Account Development role selling a leading edge Costing SAAS solution into the public sector.
Help us continue to build on 18 years of unbroken growth and maintain our position as a Top 2, UK software company delivering improved outcomes for public services around the world.
This role focusses on selling our Local Government focused Revenues & Benefits solutions.
More than 75 authorities use the market-leading cloud enabled OPENRevenues software to streamline administration of council tax, non-domestic rates, housing benefits and council tax reduction, sundry debtors, welfare assistance and pupil benefits.
OPENRevenues spans online self-service, contact centre management, electronic documents, automated workflow, payments, telephony and mobile working.
Why Civica?
Blended working: less commuting, more time with your friends/family ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition. Financial Times - Diversity Leader 2020: We’re committed to maintaining an inclusive and supportive culture. Top rated employer on Glassdoor: Our average length of service for our employees is 9 years Civica Sales Academy - We’ll support you in becoming one of those consistent, global top performers whether you’re new to the profession or a seasoned professional/leader. Through training, coaching, observation and rehearsal, we’ll take you through those key approaches and behaviours that make the difference. Societal Impact – Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices. Key Responsibilities
Manage & build long term relationships with an existing customer base, working with these customers to build business cases for future investment in solution offerings. Produce written proposals of a high standard that make a compelling case for the prospective client to procure Civica’s solution. Integrate personal sales efforts with organised marketing activities, e.g. product launches, targeted campaigns and exhibitions. Manage pipeline to ensure that incremental gross margin targets are met consistently month-on-month. Maximise the opportunity for revenue recognition by means of well-balanced payment profiles for contracted business. Contribute to the evolution of the Product Roadmap through identification of customer requirements to facilitate the development of profitable products and services.
About you?
Our most successful Sales colleagues embody the following behaviours & competencies:
Maximise customer value - Understands customers and fosters a partnership to solve their problems using our solutions and products to maximise value to the customer and to Civica Own their targets - Takes full ownership for achieving personal/team target. Is planned, rigorous and agile, shapes the task and makes it happen Act with integrity - Approaches sales challenges in the ‘right way’, is fair, honest and always takes responsibility Challenge thinking - Uses deep market insight and fresh thinking to challenge customers to think differently and to take action Coach for performance - Inspires and, coaches the team to exceed high standards, challenging them to always do more Driven to win - Ambitious and action oriented. Is resilient, tenacious, positive, and determined Always improving - Constantly seeks and acts on feedback, learning and coaching in order to improve personal performance and results
Extra information
- Status
- Closed
- Education Level
- Other
- Location
- London
- Working hours per week
- 4 - 40
- Type of Contract
- Casual / Part Time Jobs
- Profession type
- Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
London | Customer Service Jobs | Casual / Part Time Jobs | Other
