Junior Account Development Manager Local Government SaaS in London

Junior Account Development Manager Local Government SaaS

Job description

Home with Travel – UK 

Are you looking for a Junior Account Development role selling a leading edge Costing SAAS solution into the public sector.

Help us continue to build on 18 years of unbroken growth and maintain our position as a Top 2, UK software company delivering improved outcomes for public services around the world.

This role focusses on selling our Local Government focused Revenues & Benefits solutions.

More than 75 authorities use the market-leading cloud enabled OPENRevenues software to streamline administration of council tax, non-domestic rates, housing benefits and council tax reduction, sundry debtors, welfare assistance and pupil benefits.

OPENRevenues spans online self-service, contact centre management, electronic documents, automated workflow, payments, telephony and mobile working.

Why Civica?

  • Blended working: less commuting, more time with your friends/family
  • ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition. 
  • Financial Times - Diversity Leader 2020: We’re committed to maintaining an inclusive and supportive culture.
  • Top rated employer on Glassdoor: Our average length of service for our employees is 9 years
  • Civica Sales Academy -  We’ll support you in becoming one of those consistent, global top performers whether you’re new to the profession or a seasoned professional/leader. Through training, coaching, observation and rehearsal, we’ll take you through those key approaches and behaviours that make the difference.
  • Societal Impact – Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.
  • Key Responsibilities

  • Manage & build long term relationships with an existing customer base, working with these customers to build business cases for future investment in solution offerings.
  • Produce written proposals of a high standard that make a compelling case for the prospective client to procure Civica’s solution.
  • Integrate personal sales efforts with organised marketing activities, e.g. product launches, targeted campaigns and exhibitions.
  • Manage pipeline to ensure that incremental gross margin targets are met consistently month-on-month.
  • Maximise the opportunity for revenue recognition by means of well-balanced payment profiles for contracted business.
  • Contribute to the evolution of the Product Roadmap through identification of customer requirements to facilitate the development of profitable products and services.
  • About you?

    Our most successful Sales colleagues embody the following behaviours & competencies:

  • Maximise customer value - Understands customers and fosters a partnership to solve their problems using our solutions and products to maximise value to the customer and to Civica
  • Own their targets - Takes full ownership for achieving personal/team target. Is planned, rigorous and agile, shapes the task and makes it happen
  • Act with integrity - Approaches sales challenges in the ‘right way’, is fair, honest and always takes responsibility
  • Challenge thinking - Uses deep market insight and fresh thinking to challenge customers to think differently and to take action
  • Coach for performance - Inspires and, coaches the team to exceed high standards, challenging them to always do more
  • Driven to win - Ambitious and action oriented. Is resilient, tenacious, positive, and determined
  • Always improving - Constantly seeks and acts on feedback, learning and coaching in order to improve personal performance and results
  • Extra information

    Status
    Open
    Education Level
    Other
    Location
    London
    Working hours per week
    4 - 40
    Type of Contract
    Casual / Part Time Jobs
    Published at
    27-01-2021
    Profession Sub-category
    Customer Service
    Full UK/EU driving license preferred
    No
    Car Preferred
    No
    Must be eligible to work in the EU
    No
    Cover Letter Required
    No
    Languages
    English

    London | Customer Service Jobs | Casual / Part Time Jobs | Other

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