Digital Delivery Manager, Deloitte Digital, Consulting in London

Digital Delivery Manager, Deloitte Digital, Consulting

Job description

Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We’re a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We’re looking for experienced practitioners from a consulting, design, tech or business background who can show our clients what’s next, then work with our mixed-discipline team to make it happen. 
As part of our Consultancy practice, your career with Deloitte Digital can take multiple paths. Including: customer and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online and contact centre technology solutions, and related technology and operational change programmes.
We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas
We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.
Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.

Your role
We’re expanding fast, so we’re looking for people who are, by which we mean natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture.
You will work with outstanding digital talent across disciplines to innovate and create great solutions for iconic brands.
With experience in small to large business transformation, firm knowledge of programming methodologies and basic architectural principles, you’ll be an integral part in the technical design of new software and processes. You should be able to take requirements from a range of client stakeholders and evaluate the technical feasibility, complexity and impact of the solutions you produce.
•Take the lead on key workstreams to help solve some of the most exciting problems from our clients
•Passionate about leading multiple mixed-discipline teams to deliver solutions for our clients’ complex problems
•Articulating complex technical solutions in a business friendly way, to senior stakeholders
•Metrics-driven agile expert with a complete understanding of the Software Delivery Lifecycle.
•Work with scrum masters, technical leads and functional leads to drive timely delivery of quality solutions.
•Manage diverse teams within an inclusive team culture where people are recognised for their contribution

Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Through our studios spread across the globe, we help our clients imagine, deliver and run the future, through from customer research right through to implementation. And we love doing it.
This role is based in our airy and bustling offices in Clerkenwell, London, with its legendary coffee machine and model train track, you’ll also have a chance to work with clients throughout Europe and beyond.

Work pattern:
This is a permanent opportunity, to be worked on a full time basis. However, our team members work a variety of agile working patterns. Tell us what arrangement works for you and we’ll try to accommodate.
Your professional experience
You have a great understanding of the latest tools and products and platforms, within a variety of different industries, to help our clients not just realise their current goals, but their strategic technological vision for future years to come. 
Overall, you’re an ideas person and problem solver as well as a hands-on doer – that’s important. You know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better. 

•Experience in a similar role, either working within consultancy or your chosen industry 
•Confident talking about creative ideas, tech and user experience, as much as emerging themes and topics within your chosen industry
•Experience of running large digital transformation and capable of conveying key concepts and principles to your team and clients at multiple levels of seniority
•Ability to lead as you will be responsible for running workstreams, building and leading full-stack teams, often across multiple geographies
•Organised and passionate about building and delivering customer-centric propositions
•Knowledge of the Agile delivery methodologies such as scrum and Kanban
•Experience working in software delivery programmes, leading multi-skilled team and managing their commercials
•Experience of the end to end cycle of software delivery
•Experience of design and implementation of market-leading solutions and packages in: Web, Mobile banking- both native (iOS and Android) and hybrid and vendor digital experience platforms

Extra information

Education Level
Working hours per week
4 - 40
Type of Contract
Casual / Part Time Jobs
Published at
Profession Sub-category
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

London | Customer Service Jobs | Casual / Part Time Jobs | Other

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