Job description
Revera is a leading provider of seniors’ accommodation, care and services; built on a more than 50-year history of helping seniors live life to the fullest. We reward excellence and provide exciting opportunities to contribute, grow and advance. Whether you're looking for full-time or part-time employment, a student placement, or a volunteer position, Revera offers many rewarding opportunities. Explore what we have to offer and see how you can succeed
Reporting to the Director of Care (DOC), the Ward Clerk is responsible for a variety of clerical/administrative functions supporting the Director Of Care and the home.
Key Responsibilities
- To respond to incoming telephone lines and take and relay messages as required;
- To greet visitors and directs them as appropriate;
- To assist with resident information on lab requisitions;
- To maintain or assist in maintenance of resident records /files;
- To perform filing assignments for the DOC;
- To assist with labeling of resident's belongings;
- To prepare and post the nursing schedule under the direction of DOC;
- To update and maintain the schedule daily, including calling staff;
- To input changes to the staff schedules daily and present To DOC for approval;
- To carry out various clerical duties and prepare reports or manuals as required
- To book ambulances and other transportation at the request of Registered staff;
- To ensure resident satisfaction and continuous quality improvement initiatives are promoted;
- To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to promote it;
- To work in a position of trust with vulnerable adults (residents);
- To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct;
- To complete all other tasks as assigned.
Qualifications
- Health Care Aide certificate preferred
- Basic clerical/administrative skills
- Pleasant telephone manner with strong customer service skills
- Excellent organizational and communication skills
- Ability to deal with tight timelines
- Experience with Microsoft office suite of applications
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one Revera is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request. Please Note: If you are a current employee of Revera and have Employee Self Service (ESS) on Workday, please apply to this job via the Workday application.
Extra information
- Status
- Closed
- Education Level
- Other
- Location
- Canterbury
- Working hours per week
- 4 - 40
- Type of Contract
- Casual / Part Time Jobs
- Profession type
- Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
Canterbury | Customer Service Jobs | Casual / Part Time Jobs | Other
