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Graduate Business Analyst - Owner Driver Payments in Smethwick

Graduate Business Analyst - Owner Driver Payments

Job description

Job Description

Our Head of Internal Audit is currently recruiting for a Business Analyst - Owner Driver Payments, based at Smethwick to help strengthen our team and help us achieve ever-greater heights.

Key responsibilities of this role include: 

  • Working closely with Owner Driver Department management to ensure owner drivers (of whom there are over 12,000 at present) are correctly paid for collection and delivery activity (only paid for legitimate deliveries, at the correct rates - circa £30m of owner driver payments are made every 4 weeks)

  • Assess / investigate known owner driver payment issues / risks, identifying appropriate solutions, and then working alongside owner driver management in order to implement  

  • Actively seeking out new areas of risk in respect of owner driver payments, putting forward suitable solutions, and then working alongside owner driver management in order to implement  

  • Critically analysing all existing owner driver payment processes (to assess for the risk of owner driver overpayment or underpayment), identifying control weaknesses, and subsequently working with management to put in place remedial actions   

  • Dealing swiftly with any escalated owner driver payment related issues / risks  

  • To assist with any other reasonable work requirements, as requested by the Head of Internal Audit


As the successful candidate you will be educated to Degree Level (or equivalent) 

Due to the nature of the role, the ability to present numerical data in a manner which is clear, succinct, and easy to digest, is essential. Proficiency in Excel and having high levels of numerical competency are also critical.

Alongside this we would also expect you to:

  • Have the ability to process large volumes of data

  • Have excellent communication and rapport building skills and be able to communicate effectively at all levels

  • Possess strong analytical and presentation skills and be accurate in all calculations and reporting

  • Display commercial and financial awareness

  • Possess a strong working knowledge of Microsoft Word and PowerPoint 

  • Self-manage your workload and prioritise tasks according to deadlines, importance and urgency

  • Have a desire to resolve problems, including thinking outside the box

  • Demonstrate the company’s ‘DNA’ (core values) – Passion, Respect, Honesty, Flexibility, Hard Work and Accountability

Additional Information


    As well as a competitive salary you will have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers.

    There is a culture of recognition and reward within DPD with long-service awards, a special recognition programme for those individuals that go above and beyond, the DPD Personality of the Year and an award ceremony at our annual company conference attended by over 1,000 delegates.

    DPD is a Valuable 500 company and a Disability Confident Employer



    Extra information

    Education Level
    Working hours per week
    4 - 40
    Type of Contract
    Casual / Part Time Jobs
    Profession Sub-category
    Customer Service
    Full UK/EU driving license preferred
    Car Preferred
    Must be eligible to work in the EU
    Cover Letter Required

    Customer Service Jobs | Casual / Part Time Jobs | Other

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