PDS Growth Analyst (GNA) in London

If you’re thinking about moving forward in your career, then join Barclays. You will work as the face of the company as you work with customers to ensure complete customer satisfaction.

Job description

As a Barclays Prime Middle Office Analyst, you will be ensuring PDS Business within The Client Services Team is of the highest standard and SLAs are met. You need to be mindful of risk, efficiency, budget and personal conduct. You will have primary contact for a suite of clients which will involve full Operation management of the client from winning the mandate to Go Live and beyond. 

Providing flawless client service to include facilitating a smooth onboard, running various Operational workshops and managing the clients day to day requirements, in addition to their queries in a professional and efficient manner

Suggesting and implementing improvements from a control and efficiency perspective conforming to the required risk and control policies in place at Barclays

Interacting with the PDS business partners to ensure a consistent approach to client service and to seek optimal solutions for our clients

Acting as the client single point of contact for queries 

Ensuring that all activities and duties are carried out in full compliance with regulatory requirements, Barclays Operational Risk Framework and internal Barclays Policies and Standards

Knowledge of Futures and Listed Options and/or OTC Clearing either in a clearing, middle office or client service function

Extensive investment banking operations experience with in depth knowledge of processes and operations

 Experience in business process reengineering

Excellent communication skills, ability to influence internal and external stakeholders and confidence in communicating with senior management

Strength in manipulating data within Microsoft office packages and presenting them concisely and clearly in Power Point

Second Language would be advantagous 

Familiar with wider financial services landscape, including regulation, utilities and vendors

Knowledge of the Listed Derivatives & OTC products

In the heart of Canary Wharf, our office at 5 North Colonnade boasts onsite amenities such as; a gym, staff restaurant and deli bar, and is easily accessible by tube and bus links. With a population of around 5000 staff the atmosphere is second to none with a real buzz being created around the offices within.

Interested and want to know more about Barclays? Visit  for more details.

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives. If you have a need for flexibility then please discuss this with the Hiring Manager.
Our dynamic working programme has been set up to help Barclays colleagues achieve an optimal work/life balance. Arrangements we offer range from working at home and changing regular hours to taking career breaks. Our Dynamic Working initiatives support colleagues at all stages of their lives, helping them with parenthood, caring, further studies and hobbies.

Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. Where appropriate, and for UK based roles, we will consider requests that the role be based at alternative Barclays’ key UK location from that advertised.

Extra information

Type of Contract
Graduate Jobs
Published at
Profession Sub-category
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

London | Customer Service Jobs | Graduate Jobs

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