Technical Manager - Produce in Bradford

We’ve got a fantastic job for a Technical Manager, Produce to join our Head Office in Bradford. Reporting to the Head of Technical, Produce.

You will be responsible for providing technical support and guidance at the heart of the trading teams. 

This role ensures safety, legality, quality and integrity of Morrisons Own Brand products. The outcome is that customer’s safety is protected and prosecution/ brand damage is avoided.

Last year we launched our ‘4 day week’. The working pattern for this role is 4 days per week of 9 hours per day, based in our Bradford Head Office.

 There is also a requirement to work 1 in 4 Saturdays, or 13 per year (6 hours) in Head Office. 

Role Responsibilities;

• Plan and implement the Morrisons Quality Check programme to assess product consistency and drive improvements where required across the constantly changing seasons.

• Review customer complaint trends, social media posts and media reviews to identify product issues and implement the product withdrawal and recall processes if appropriate

• Ensure that there is a formally agreed product specification in place for Morrisons own brand products to ensure they are safe,legal and fit for intended purpose

• Develop and issue clear and concise technical standards, policies,procedures and communications for your key stakeholders

• Build supplier relationships in the UK and around the world that drive loyalty and prioritisation of Morrisons orders at times of supply difficulty.

• Complete the technical selection process including risk assessment to authorise approval status to new suppliers and products to Morrisons.

• Maintain the delivery of the end to end quality process in your product categories and consult with trading teams to ensure that customer’s quality expectations are delivered (e.g. Seasonal reviews)

• Provide commercially sensitive, objective, technical expertise and advice in categories in order to improve profitability

• Science Degree or equivalent

• Postgraduate experience in industry including working with suppliers

• Working knowledge of HACCP to deliver product safety

• Expert Produce/ Horticultural product knowledge through industry experience

• Control of supplier approval through audit - formal qualification desirable

• Ability to identify risk and manage to an acceptable level (brand risk,customer safety)

• Checking product quality to uphold customer expectations

• Tenacity to follow up and resolve issues

• Customer focussed with a positive attitude

Putting our customers and colleagues first, our teams champion safety, quality, legality and integrity across every aspect of our business. We keep a close eye on everything to provide products and services our customers, stakeholders and communities can trust.

Caring about our customers and colleagues, we build our brand and put new ideas into action on Market Street. We audit stores and manage any incidents. We consult with government and agencies on new developments. We keep everyone safe and make sure everything is legal and top-notch quality from our logistics and manufacturing sites to our stores, suppliers and own-brand products.