Job description
Contract type: Full time, fixed term until 31/12/2021
JOB OVERVIEW
This front line sales position within the Direct Sales team is focused on recruiting students to the full portfolio of Study Group Higher Education programmes in the UK, Europe, Australia and USA and to achieve student number and revenue targets. Leads are generated from multiple sources including but not limited to online campaigns, websites and partner schools. As a result the successful candidate will be required to sell over the phone, by email and occasionally in person whilst always delivering excellent customer service.
KEY RESPONSIBILITIES
- Management of leads within agreed SLA times
- Management of sales pipeline with high level detail and responsibility of student enquiry through to student arrival in study centre (high level detail is required for forecasting student numbers)
- Push existing marketing strategies and promotions to students and delivery of conversion strategies to achieve revenue and targets
- Education advisory discussions with students, parents and school stakeholders advising on our portfolio of products
- Management of student information and applications through our CRM system Sales Force and managing own emails and telephone calls
- Manage relationships with key stakeholders for markets that come under your targets as well as managing relationships with external departments to ensure smooth sales processes e.g. Admissions and Visa Compliance teams
- High level of customer service and attention to detail in addressing student and parent questions
- Understanding the scope of the business and industry to identify opportunities for business development and marketing to increase student enrolments
- Responsible for achieving targets set for business growth
- Responsible for researching and self-learning
EXPERIENCE
- Language preferred- Chinese, French or Arabic
- Tertiary educated, preferably with overseas education experience (desirable but not essential)
- Fluency in English. Arabic speaking essential
- CRM knowledge, preferably salesforce.com (Not essential)
- Experience of working in a sales/marketing related role with an understanding of business
- Worked within a fast paced target orientated role
- Experience identifying a customer’s business drivers and influencing their buying behaviour in line with a customer value proposition
- Knowledge and understanding of the international student marketplace and education system
ABOUT US
We are a global pathway provider in International Education, working collaboratively with a number of Top Tier Universities. Voted as the 2017, 2018 and 2020 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe.
ORGANISATIONAL COMPLIANCE
Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.
Study Group processes your information in line with data protection regulations. Please see our Privacy Policy.
Extra information
- Status
- Closed
- Education Level
- Other
- Location
- Kingston upon Thames
- Working hours per week
- 4 - 40
- Type of Contract
- Full Time Jobs
- Profession type
- Training
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
Training Jobs | Full Time Jobs | Other
