Job description
ABOUT HANDELSBANKEN:
Handelsbanken is a local relationship bank with a decentralised way of working, a strong local presence due to a nationwide branch network and a long-term approach to customer relations. It has a subsidiary company providing wealth and asset management services. Throughout the organisation, individuals enjoy wide-ranging responsibility, and the scope to pursue a unique career, within a culture of openness, equality and professionalism.
ROLE: Head of Human Resources Support
LOCATION: 3 Thomas Moore Square, London
REMUNERATION: Competitive + Benefits
ROLE OVERVIEW
The Human Resources Department are recruiting for a full time Head of HR Support to join the London team, reporting to the Head of Reward, HR Systems & Support.
The HR Support department is mainly responsible for running consistent, efficient and effective processes, and ensuring that they are responding to queries quickly and accurately and our processes appear seamless to our employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage a central HR Support team (currently a team of 7) that delivers exceptional service and drives continuous improvement, whilst remaining aligned to Handelsbanken’s culture and core values.
- Develop team members through cross training and skills development, ensuring knowledge sharing and business continuity.
- The role is accountable for overseeing all HR and L&D transactional processes and ensuring that they are completed on time and accurately including but not limited to:
o Preparation and coordination of employee documentation including: offer letters, referencing, starter packs and probation letters
o Facilitate and streamline the on boarding of new employees
o Support the collation and production of monthly payroll information in conjunction with the Payroll team.
o Support the production of reports from systems such as HR/Payroll system (iTrent) and Learning Management System (LMS) to ensure completion of annual processes and facilitate the HR Business partners with informative MI, working collaboratively with the Compensation & MI Specialist.
- Continuous improvement across all HR & L&D Admin processes through the proactive removal of waste and non-added value activities.
- Close collaboration with the Payroll Manger to ensure that all end to end processes are fit for purpose
- Close collaboration with Policy & Governance team to ensure HR Admin processes underpin all of our policies and benefits
- Constantly finding better ways to manage processes; review efficiency
- Anticipate and plan for all key HR Calendar events and processes
- Project management of ad hoc projects as they occur that will drive simplification and standardisation
SKILLS, EXPERIENCE AND QUALIFICATIONS:
- Extensive HR & L&D Operations experience in a shared service environment ideally within both a large and / or complex company
- Reward, compensation and benefits experience advantageous
- People Management experience
- Exceptional attention to detail and strong organisational skills; ability to handle high volumes of multiple tasks and priorities and remain calm under pressure
- Excellent stakeholder management skills liaising with employees at all levels in the organisation
- Displays integrity – sincere in own behaviour and in dealings with others
- Results-focused – understands what is important to our employees – is committed to achieving goals and accountable for their work. Tenacious approach to delivery, quality of output and organisation
- Excellent verbal and written communication skills
- Must be comfortable in using technology and leveraging digital applications and media platforms.
- A history implementing technology and systems to streamline and automate manual processes would be advantageous
You must comply with 5 Conduct rules i.e.
- act with integrity
- act with due skill, care and diligence
- be open and co-operative with the FCA, PRA and other regulators
- pay due regard to the interests of customers and treat them fairly
- observe proper standards of market conduct.
Handelsbanken Group are deeply committed to embedding good equality and diversity practice into all of our activities so that we are an inclusive, welcoming and inspiring place to work, regardless of age, disability, pregnancy and/or parental status, ethnicity, religion, sex, gender reassignment or sexual orientation.
Extra information
- Status
- Closed
- Education Level
- Other
- Location
- London
- Working hours per week
- 4 - 40
- Type of Contract
- Full Time Jobs
- Profession type
- Training
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
