Suitably Qualified Person (SQP) First Line Manager (FLM)

SQP First Line Manager (FLM)

• Northampton Distribution Centre (SDC)
• Competitive salary (Grade E) plus benefits
• Permanent, full time opportunity, 39 hours a week, any 5 from 7, predominantly 08:00 – 16:00 but with flexibility to cover other shifts as required

At Pets At Home we are motivated to find the best talent in the Distribution industry. This new opportunity has been created due to the experiential growth and expansion of our operation. Our Ecommerce operation is growing from strength to strength and allows our customers a choice of ways to shop with us accessing our wide range of products either in store, on a mobile device or from home and delivery in a way to suit our customer needs.

The SQP FLM vacancy would suit an ambitious individual, who has a demonstrable track record within a people-oriented, pick, pack and dispatch, 24/7 multi-site operation. This is a great platform to further your management career within a growing and financially stable organisation.

Role Details

The SPQ First Line Manger reports directly into the Site Shift Managers and will be responsible for all SQP operational and site aspects of the Distribution Centre. 

The scope of this role is wide and varied and your colleague management expertise cannot be underestimated. You will be a naturally energetic, motivational leader with drive and passion in what you do, capable of creating a collaborative team work ethic and an environment in which people feel they are really part of the success of the business.

You will lead the SQP operations team, ensuring that efficiencies are maintained, and that on time deliveries are achieved in relation to cost, quality and service KPI's.

You will inspire a culture based teamwork ethic, recognising and rewarding exceptional performance and conversely addressing any areas of below standard performance consistently and fairly.

Exceptional communication skills and an ability to give direction will be essential. It is also important that you have a commercial and analytical mind and can identify areas for continuous improvement at every opportunity.

About you

• You will need to be a career focused, highly motivated management professional
• Have demonstrable experience in leading a team within a Logistics/Supply Chain/Warehouse/Distribution Centre setting
• Exposure to working in an automated environment
• Proficient IT capability, comfortable with WMS systems (JDA or similar)
• Flexible to the ever changing business needs
• Good leadership qualities, ability to influence change with a flexible approach to work
• Additional qualifications relevant to the role such as H&S, IOSH, NEBOSH, Fire training, Risk Management and Racking inspections

What you’ll get in Return

We’re not just another retailer. So this is not just another distribution centre. Where pets come first, we also look after our customers and our people, ensuring everyone enjoys a good experience with Pets at Home.

But don’t take our word for it. We were voted 5th in the Great Place to Work UK Best Workplaces Large Category 2018 and we were put there by our people who like how much fun it is work here, how much opportunity there is for personal growth and how we all like to give something back.

Along the way, they get to enjoy all the training and development they need to succeed. Plus a comfortable, dynamic working environment that also has computer workspaces, communication zones and our own canteen.

• Access to various individual development tools
• 28 holiday days (including bank holidays) rising to 33 after 2 years’ service 
• Bonus – based upon company & personal performance
• Pets at Home “Treats” which includes Childcare Vouchers, Bike to Work Schemes, discounts and much more
• Pension scheme
• Colleague Discount – 20% discount for you (plus one family member)
• Charity leave – you are entitled to have one paid day’s leave each year to work for your favourite animal related charity
• Celebrating Special Celebrations? You’ll get 1 extra week off and a gift to celebrate your wedding or civil partnership, and a gift from us if you are expecting or adopting a baby.

If you can manage large operational teams, drive performance and thrive on taking full ownership of your role we want to hear from you! Send your CV direct to our careers site or if you are an internal colleague please apply directly via the internal careers site. This role will close once we have received sufficient applications.