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Administrator Part Time - 26.25 hours in Portsmouth

4 - 40 hours per week

Job description

This role that you are applying for, will be working for KINTO-UK Ltd which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth. KINTO-UK share their HR function with Toyota Financial Services (TFS) in the UK, however the job being advertised will not be working directly for Toyota Financial Services.

Fleet Admin Support is responsible for providing an incredible customer experience, whilst delivering against KINTO’s key performance indicators.

Effective communication with internal teams is essential in exceeding our client expectations and customer satisfaction measured through our net promoter scores.

Believe in our business, our values, our culture and demonstrate a passion for our products and services.

The team are responsible for administrative tasks related to having a company car.

  • Take internal calls relating to admin queries
  • Make calls to customers and internally in response to queries
  • Processing of Fines
  • Process Send backs and Private parking
  • Maintain and assisted with various mail inbox queries
  • Request V5 documents from various sources
  • Purchase road fund licences for all vehicles
  • Upload new contracts onto our internal systems
  • Cherish plate management
  • Upload Motor Insurance details to the insurance database
  • Send out MOT and service reminders
  • Process recalls from manufacturers
  • Process congestion charges
  • Process incoming and outgoing mail
  • Scanning various documentation
  • Reception cover as and when required
  • Upload all new vehicles onto our internal systems
  • Extract and send MOT’s receipts ready for auction


Requirements

Essential skills
  • Can handle high volumes of administration work
  • Be flexible, adaptable and be able to multi-task
  • Self-motivated with enthusiasm to succeed
  • Experience and ability with working accurately and with speed
  • Strong customer focus with a first time resolution
  • Organised to manage own workload and help support others in time of high volume
  • Team player, supportive with colleagues
  • Effective communicator with strong service ethic
  • Problem solving, solutions focused
  • Good analytical skills, ability to identify best practices
  • Excellent task & email quality


Desirable Skills
  • Experience with MS Excel an advantage
  • Relationship management


Company Benefits

Benefits

Annual bonus 5% of salary
25 days holiday + 8 days bank holiday (pro rata)
Great pension scheme starting at employee contribution of 4% with an employer contribution of 11%. This can flex to 15% dependent upon contributions
Discounts on different retailers
Wellbeing hour each month
Discounts on Toyota & Lexus cars
Life assurance scheme
Work flexibly from home one day per week
Employee assistance programmes

The role is working full time from our lovely office at Lakeside, North Harbour in Portsmouth. The building provides many facilities including a Co-op, Subway and Starbucks on site. The hours per week are 26.25 hours working from Monday - Friday.

Hours can be any of the below

8 00 - 13.15. (Mon to Fri) OR

9 00 - 14 15 (Mon to Fri) OR

9 15 to 14 30 (Mon to Fri)

Extra information

Status
Closed
Education Level
Other
Location
Portsmouth
Working hours per week
4 - 40
Type of Contract
Casual / Part Time Jobs
Profession type
Sales
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Portsmouth | Sales Jobs | Casual / Part Time Jobs | Other