Document Advisor

Job description

Document Advisor
Birmingham

As a Barclays Document Advisor you will be undertaking a pre scan check on documents presented under import /export collection and letter of credit transactions received from Correspondent Banks, direct from customers or domestic branches. It’s an entry level position which would introduce you to banking and can give you an opportunity for progression. There would be a lot of independent working due to the nature of the work, however there would be a wider close knit team you can lean on for support.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

What will you be doing?
• Process Import and/or Export Collections and Letters of Credit work accurately and efficiently to meet agreed service levels and volumes and maintain customer service
• Performing pre-scan checks on inward mail received under Collections & Letters of Credit and where necessary
• Verifying that certain criteria have been met and endorsing bills of exchange/bills of lading
• Issuing release notes
• Being responsible for verification of correspondent bank and branch signatures
• Preparing scan cover sheets
• Performing necessary anti-money laundering checks including responsibility for identifying fraudulent documents
• Monitoring TradeFlow Work Groups to identify work received from the Processing Hub (Barclays Shared Services – BSS) 

What we’re looking for:
• Ability to apply themselves to problem solving and analysing situations
• Proven knowledge in the use of a PC
• Proven experience of communicating by telephone, face to face and written
• Good organisational ability

Skills that will help you in the role:
• Familiarity with procedures for security and confidentiality 
• Previous experience of working in a Trade environment is desirable, to enable the jobholder to understand the workings of the different products
• Previous experience of working in a customer-servicing environment is desirable, to enable the jobholder to understand the types of issues and problems which occur

Where will you be working?
Barclays Snowhill is at the heart of the professional district and commands a workforce of around 1000. With great transport links to Birmingham Grand Central and Snowhill train stations as well as the local metro. Our office has a dedicated staff coffee shop and deli and break out areas for staff. There is also a presentation theatre for client and staff events. Our office boasts a great working environment as well as opportunities to network across the city.

Extra information

Status

Closed

Location

Birmingham

Type of Contract

Graduate Jobs

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No