The Groom Room at Pets at Home is looking for Apprentice Groomers to join our quickly expending Groom Room business.
Salary: £45,000 - £60,000 per year
Contracted Hours: 37.5
Contract Type: Permanent
Location: Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF
Pets at Home Group Plc is the UK’s leading pet care business; our commitment is to make sure pets and their owners get the very best advice, products and care. We have over 450 stores, over 310 Groom Rooms and 440 First Opinion Vet Practices. Our business is fast-paced, innovative and fun and it's our people that make the real difference. This is a fantastic opportunity to come and work for an award winning company who put people at the very heart of everything they do.
About our ‘New Pet’ Proposition
Welcoming a new pet into the family is full of excitement, and our customers are at their most engaged in these early months - but there’s so much to learn that it can also feel overwhelming, particularly if it’s a first pet. That’s why our ‘new pet’ proposition aims to create the simplest, most positive and most memorable experience for new pet owners (and their new family members!).
The proposition currently centres on our VIP Puppy and Kitten club as a vehicle to build and optimise our relationship with this highly engaged group of customers but, it covers all areas of the business that are specific or tailored to this group. Working across a matrix structure, as the New Pet Proposition Manager, you will influence product range and pricing, in store experience, services and content just to name a few.
And whilst this proposition is a really important and valuable one for customers, it’s also important and valuable to the business. Our ‘new pet’ proposition is key to the acquisition of customers early in their pet journey and so increasing their lifetime value and loyalty with our brand.
About the role
As the New Pet Proposition Manager, you will be the driving force behind our ‘new pet’ proposition.
Key responsibilities will include;
About your experience
You’ll have a strong commercial background having developed commercial propositions in a customer facing services environment. Ideally this will have included membership subscription models.
You’ll also have experience of formulating ‘value creating’, pragmatic strategies and the ability to turn data into actionable insights.
Key experience/attributes include;
About our purpose
Far more than a retailer, Pets at Home Group is the UK’s leading pet care specialist, fulfilling every possible pet and owner need, from food and accessories to grooming and vet services. Since 1991, we’ve been building a business around pets and their owners and we’ve set our sights on becoming the best pet care business in the world. Join us now and you can be part of that journey, developing your future as we develop ours. This is a place where you can take pride and passion in your work within an inspiring, professional team that’s focused on supporting pets and their owners to live happier lives together.
We’re driven by the wellbeing of pets and we make sure we look after our people too. We depend on your commitment and innovation, and reward it with competitive pay and comprehensive benefits. Together we’ll create the future of pet care.
Organisation: Pets at Home
Date Posted: 18-08-2021
Expiry Date: 04-09-2021
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