Full time Customer Service Agent in Watford

Are you looking for a new full time role? Join our friendly customer service team and be a part of our effort to improve smokers’ health!

What are you going to do:

Responsibilities

  • Act as the first point of contact to customers and field sales, dealing with queries and complaints effectively
  • Provide a professional, efficient and personalised service to clients
  • General administration tasks
  • Keeping customers and agents informed of progress
  • Processing customer orders through to invoicing
  • Ensuring customer complaints are handled efficiently
  • Maintaining excellent levels of customer satisfaction in a pressurised office environment

What we offer:

  • Monthly Bonuses
  • Good Salary
  • Fun Working Environment

What we ask:

  • Communication
  • Teamwork
  • Empathy
  • At least finished high school

Apply

Are you looking for a new full time job? Click the button 'Apply Now! and we'll contact you as soon as possible!

Extra information

Skills and Experience

  • Previous customer service experience within e-commerce
  • Ideally have knowledge of e-cigarettes, e-liquids and vaping
  • Strong team player with a 'can-do' attitude
  • Excellent communication skills both oral and written
  • Experience within an administrative role
  • Good IT skills
  • Superior phone skills and manner
Status
Open
Education Level
Other
Location
Watford, Watford, Watford, Watford, Watford, Watford
Working hours per week
40
Type of Contract
Full Time Jobs
Salary indication
£20,000 Per Year
Responsible for
Customer Service
Published at
03-09-2021
Profession Sub-category
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English

Watford | Customer Service Jobs | Call Centre Staff | Full Time Jobs | Other

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