Full time Customer Service Agent in Watford

What are you going to do:

Responsibilities

• Act as the first point of contact to customers and field sales, dealing with queries and complaints effectively
• Provide a professional, efficient and personalised service to clients
• General administration tasks
• Keeping customers and agents informed of progress
• Processing customer orders through to invoicing
• Ensuring customer complaints are handled efficiently
• Maintaining excellent levels of customer satisfaction in a pressurised office environment

What we offer:

• Monthly Bonuses
• Good Salary
• Fun Working Environment

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Extra information

Skills and Experience

• Previous customer service experience within e-commerce
• Ideally have knowledge of e-cigarettes, e-liquids and vaping
• Strong team player with a 'can-do' attitude
• Excellent communication skills both oral and written
• Experience within an administrative role
• Good IT skills
• Superior phone skills and manner

Status

Closed

Education Level

Other

Location

Watford, Watford, Watford, Watford, Watford, Watford

Working hours per week

40

Type of Contract

Full Time Jobs

Salary indication

£20,000 Per Year

Responsible for

Customer Service

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

Yes

Cover Letter Required

No

Languages

English