Unfortunately, this job is not active.

Residence Life Supervisor, FIE LONDON

providing pastoral care to undergraduate students The Residence Life Supervisor’s key responsibilities are to promote and support FIE’s Residence Life mission, providing a welcoming and inclusive living and learning environment for students. The RLS will act as first point of contact for students, offering guidance and support, and assist students during emergent residence and community concerns and emergencies as/when they arise.

15 - 20 hours per week
Between £8,050 and £8,050 Per Year

What are you going to do:

FIE’s Residence RLS Supervisors (RLS) work primarily with first year US university students living
and learning in London as part of their undergraduate degree. The RLS act as a first point of contact
for students living in their residence, offer guidance and support to students, and assist students
during emergent residence and community concerns and emergencies as/when they arise.
The RLS is a live-in position, which involves living in a student residence hall located in Kensington
and Chelsea, London. Each RLS will have their own bedroom and bathroom. Kitchen and common
spaces may be shared with fellow staff members or students.


Role Purpose
To foster a safe, stimulating and welcoming study abroad experience and residence community by
providing support, information, and guidance to students with regard to adjusting to university life,
the process of independent living, and cultural immersion.
The RLS is expected to work alongside FIE London staff and assist in all aspects of residence and
student life, as well as operational delivery both inside and outside the residence hall.
Due to the nature of the role it is impossible to define the number of weekly hours. There will be some
weeks during each semester when an RLS will be asked to work more, whilst during quieter periods,
they will work less. Initial staff training, student arrivals and orientation, and student departures are
considered peak busy periods.


Objectives
1. To promote and support FIE’s Residence Life mission to provide a welcoming and inclusive
living and learning environment for students.
2. To assist and support undergraduate university students.
3. To organise and deliver community focused residence programmes.
4. To maintain and enforce FIE’s residence policies by informing and educating student residents,
and responding to alleged violations with fairness and consistency.


Areas of Responsibility
RLS have three primary areas of responsibility, these are: Residence Living; Health, Safety and
Physical Environment; and Administrative Duties.


Residence Living
1. Maintain contact with students throughout the semester by actively engaging with students,
conducting regular rounds, organising and delivering community building events, and
establishing appropriate contact points.
2. Fulfil on-call duties on a rota basis.
3. Plan, coordinate, and execute cultural immersion activities and residence events.
4. Be accessible and available to students in the residence, creating an approachable atmosphere
based on mutual respect.
5. Assist students with cultural adjustment, and where necessary, signpost appropriate additional
resources – such as local medical services, counselling, wellbeing resources etc.
6. Assist students with roommate and interpersonal conflicts and adjustment to life in London and
shared residence spaces.
7. Advise students on residence life related matters (this may include matters of personal concern,
medical issues, or cases of mental health).
8. Liaise with FIE colleagues and partners with regards to students with medical or wellbeing
concerns.
9. Hold community meetings with all students as/when needed or directed.
10.Establish and maintain regular drop-in hours.
11.Work collaboratively with partner site staff.
12.Assist students in day-to-day residence operations such as reporting maintenance problems,
housing requests, travel forms etc.
13.Empower students to self-advocate and navigate potential challenges of independent and
university living.
14.Work with students and FIE staff to encourage active participation in self-regulation of
behaviour within the residence and to develop respect and consideration for one another and
their wider residence community.
15.Monitor and maintain quiet hours with the goal of creating a residence atmosphere conducive
with study, and academic and personal success.
16.Enforce FIE residence policies by informing and educating student residents, responding to
alleged violations, documenting incidents, issuing appropriate verbal and written warnings if
necessary, and referring matters in a timely manner to the Director of Residence Life.


Health, Safety, and Physical Environment
1. Be conscientiously aware of the physical environment of the residence.
2. Monitor and report maintenance problems and situations that seem hazardous or unsafe to the
appropriate parties.
3. Assist in the implementation of fire drills and building evacuations throughout the semester and
respond to all fire/emergency threats while present in the building or on-call.
4. Be familiar with FIE policies and procedures related to emergencies and implement them when
required, monitoring and reporting all situations to the appropriate person(s).
5. Successfully complete required First Aid training as designated by FIE.
6. Liaise with relevant parties with regards to student health and wellbeing.


Administrative Duties
1. Regularly liaise with the Director of Residence Life, the Facilities Team, and Student Life Team.
2. Attend meetings with partners’ residence staff as needed.
3. Report financial expenditures and provide receipts and expense forms in a timely manner.
4. Assist with arrival and departure procedures, this includes being available during key periods to
facilitate student arrivals and departures.
5. Attend regular meetings with other live-in staff in same residence.
6. Disseminate and provide information regarding FIE programmes and community issues.
7. Read and respond daily to email communications.


Other Duties
Other duties, may include though not limited to: attending Residence Life Team meetings and FIE
staff meetings; acting as an ambassador for FIE; assisting the Facilities Team in preparations to
ensure FIE’s standards and expectations are met; assisting the FIE team with staffing events and
aiding with large scale projects; and attending training sessions.


Required Experience, Skills and Qualifications
 Undergraduate Degree or equivalent
 Experience working with students and/or in a people centred role
 A flexible approach to working hours
 Strong intercultural and interpersonal communication skills, with a student-centred philosophy
 Ability to work under pressure and to use initiative
 Sound judgement and ability to determine the level of seriousness of a situation
 Excellent administrative, organisational, and problem-solving abilities
 Competence in working both independently and within a team environment
 A broad knowledge of London as an educational and social resource
 A good knowledge of the US and its people


Desired Experience, Skills and Knowledge

 Experience working with first year and undergraduate students
 Knowledge of and experience in residence life and/or student services
 Crisis management skills


Professional Development
FIE is committed to the on-going professional development of all staff and specific training will be
provided to Residence Life Supervisors prior to student arrivals. The aim of such trainings is to
provide RLS with the necessary tools to be effective in their post and successfully execute their duties,
as well as to promote opportunities for professional development.

What we offer:

  • position is live-in
  • Located in Borough of Kensington and Chelsea
  • flexible approach to working hours

What we ask:

  • Undergraduate Degree or equivalent
  • Experience working with students and/or in a people centred rol
  • A flexible approach to working hours
  • Strong intercultural and interpersonal communication skills, with a student-centred philosophy
  • Excellent administrative, organisational, and problem-solving abilities
  • A broad knowledge of London as an educational and social resource
  • A good knowledge of the US and its people
  • Experience working with first year and undergraduate students
  • Knowledge of and experience in residence life and/or student services
  • At least finished university degree

Apply

Are you the perfect candidate? Click the button 'Apply Now! and we'll contact you as soon as possible!

Extra information

Salary: £8,050 gross, per annum, from which £1,613.50 gross will be deducted per annum for subsidised accommodation in a student residence in London

 

APPLICATIONS WITHOUT A COVERING LETTER WILL NOT BE CONSIDERED.

 

successful applicant will be required to produce acceptable documents confirm the right to work the UK.

 

This position is not eligible for sponsorship under the Skilled Worker route. Please also bear in mind that most Student Visa holders are only eligible to work up to 20 hours/week during term time.

 

 

 

Status
Closed
Education Level
University
Location
London, London, London Borough of Camden, London, London, London, London, London, London, London, London, London, London Borough of Richmond upon Thames
Working hours per week
15 - 20
Type of Contract
Casual / Part Time Jobs, Evening Job, Weekend
Salary indication
Between £8,050 and £8,050 Per Year
Responsible for
roviding pastoral care to undergraduate students
Profession type
Teaching / Instructors / Guides
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
Yes
Languages
English

London | Teaching Jobs | Casual / Part Time Jobs | Evening Job | Weekend | University