Cafe Team Leader in London

Alongside a fantastic work life balance with no late nights, we offer excellent benefits that help make The Cafe a brilliant place to work. These include but aren’t limited to:

• Colleague Store Discount Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco

• Other Colleague Discounts: -
  • 10% off One Stop
  • 10% off pay monthly & SIM only deals with Tesco Mobile
  • 20% off all F&F purchases
  • 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
  • 25% off Tesco Café
  • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
  • 50% off health checks at Tesco Pharmacy
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Uniform provided
• Holiday starting at 28 days (Including Bank Holidays)
• Routes for progression within an ever-growing brand
• Retirement savings plan - 5% employee contribution and 3% employer contribution
• Life Assurance - 1 x contractual pay

CAFE TEAM LEADER

Being a Team Leader in our Cafes is all about creating a rewarding work environment by given the opportunity to make a difference in someone’s day, every day.

Never a late night or long weekend, you can finally have a career in hospitality with the work-life balance you were looking for! Because our business is growing, we can offer you job security and the opportunity to develop your career alongside us.

If you’re looking for a career in hospitality where you can make a difference by delivering phenomenal standards and store growth and are passionate about creating an exceptional workplace for all your team, this is the role for you!

• Motivating, supporting, and developing your cafe team to deliver exceptional customer service
• Supporting your General Manager and deputising when needed
• Coaching your cafe team to smash weekly targets
• Striving to always do better for your guests
• Knowing your Cafe Menu - being prepared to check and challenge all food and drink
• Upselling the delicious menu extras and driving your team to do the same
• Encouraging your guests to provide their valued feedback
• Helping your team to make sure your Cafe stays clean, safe and legally compliant

• To be 18 years of age or older
• Some practical work experience in Cafes, Fast Food, Restaurants, Pubs etc
• Experience leading or coaching a small team
• To be warm and engaging both with your team and your customers
• To have a positive attitude with a passion for customer service
• To be someone who thrives in a branded business, with set menus, food specs, etc.
• The ability to coordinate multiple tasks in a fast-paced environment
• To be an excellent communicator

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving Britain's shoppers a little better every day’. Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.

At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging. Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve.

Please note

Tesco will only recruit individuals who have passed the school leaver’s age.  To find out the school leavers age for your country please visit the following link;

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 10:15 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.