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Do you want a Customer Service Representative job in Liverpool?

A Customer Service Representative job in Liverpool is great for friendly, bubbly, caring people. Apply now for a chance to work in this environment!

What are you going to do:

We are looking for candidates who want a Customer Service Representative job in Liverpool! This role is great for customer-friendly and solution-oriented people. The company we are recruiting for are a cruise company who are looking for bubbly staff members to greet guests/passengers and other general customer service tasks. 

As a customer service representative, you will assist customers with checking in and any questions they have about our service. Your duties will mainly consist of.

  • Checking in guests/passengers as they arrive (this is done on a computer system, full training on operating the system is provided)
  • Helping passengers to disembark the cruise ship
  • Answering questions and providing information about products and services;
  • Support with any queries or issues passengers may have
  • General customer service duties

The work of a customer service representative is really important in representing the company well, you would be one of the first points of contact for customers, so being friendly and approachable is a must!

Working days and times:

This is an ad-hoc job, meaning daily will vary depending on the days the cruise ship arrives and leaves, making this the perfect job for candidates looking for something flexible, for example to fit around their studies or home life! The shift times will always be the same, there is a morning shift which is less busy, this is helping passengers who have finished their cruise. The morning shift hours are 6am to 10am. 

After this, there is a 'day shift', which is a bit busier than the morning shift because this is checking in all the passengers for the cruise, who arrive throughout the day. The hours for this are 10am until 7pm. 

Pay rate:

The pay for this role is hourly and will be £9.50 per hour. If you would like to work the 'day shift', you will also be provided with food for lunch from the ship. 

This role will be starting from MAY 2022 and will be for one day at a time, each time the cruise ship docks and leaves. 

 

What we offer:

  • A fun job, ideal to combine with your studies or home life
  • Chance to earn a good salary
  • Flexible working days
  • Working in a fun, team environment
  • Lunch provided

What we ask:

  • At least finished high school
  • Customer Service experience is desirable but not essential
  • Friendly, customer service person
  • Basic IT skills are a must as check-in systems are online

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

Status
Closed
Education Level
Secondary School
Location
Liverpool
Working hours per week
4 - 15
Type of Contract
Casual / Part Time Jobs, Weekend, Summer / Holiday Jobs, Temporary Full Time
Salary indication
£9,50 Per Hour
Responsible for
In a Customer Service Representative job in Liverpool, you would be responsible for checking in/out guests, helping them with any queries and assisting as needed.
Profession type
Receptionist, Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Liverpool | Receptionist Jobs | Customer Service Jobs | Call Centre Staff | Help Desk Employee | Casual / Part Time Jobs | Weekend | Summer / Holiday Jobs | Temporary Full Time | Secondary School

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