As activity host part of your role is to encourage participation, be engaging and interactive with our child and adult visitors alike. Ideally, you will have a passion for entertaining and creating memorable moments for children and their families. The role would suit university/collage students with a background or some training/experience in the performing arts, teaching or any child support/care role. Being a committed team player with a cheerful, confident and approachable personality is essential.
Activity hosts are seasonal team members working approximately 28 hours a week to cover a 56 hour week between them during the school holiday period - including weekends and bank holidays. You must be prepared to work 1 weekend day and any bank holidays that fall on your work days. The working day starts at 9:30am and finished at 5:30pm.
The start date is early July - date to be arranged according to availability.
Attributes
• Ability to facilitate and encourage participation in creative and imaginative play in a welcoming, inclusive and safe manner.
• Outgoing cheerful personality.
• A good work ethic.
• Good verbal communication skills.
• A team player.
• Ability to use own initiative and self-motivated.
• Organised.
• Well-groomed appearance.
• To be a confident person.
• Able to carry out instructions.
Job Type: Part-time, Temporary
Salary: ?
Benefits
• Lunch provided whilst on duty.
• Holiday?
• Staff discount in our cafe and shop?
• Part uniform provided.
• On-site parking.
• Valuable work experience
Job description
Main Areas of Responsibility:
General
• To deliver our children’s activity sessions stimulating participation, fun and enjoyment for visiting children to join in and their adults to watch.
• To take an active role in assisting with the pre-event preparations, planning of the activities.
• To support the development of the activities and support the creation of improvement ideas.
• To maintain high standards of cleanliness, order and presentation of all areas but specifically the activity areas and equipment, ensuring a welcoming, safe, hygienic and attractive environment for all visitors.
• To act as a team leader and role model during activities. Use effective communicate with children and their parents/carers in order to maintain appropriate standards of behaviour.
• To deliver a consistently high level of customer service so that customer expectations are exceeded.
• To maintain high standards of personal presentation and personal hygiene.
Housekeeping and Safety
• To ensure that appropriate safety and hygiene standards are maintained at all times.
• To ensure that activity equipment is appropriately set up, displayed and in good order for visitors safety.
• To ensure that all activity equipment is returned to the agreed storage area after each activity.
• To carry out checks of all equipment, while setting up before the start of each session.
• To participate in the general end of day routine as directed.
Customer Care
• Provide high standards of customer care and service at all times so that the reputation of Fairytale Farm is enhanced and service targets achieved.
• Be pro-active in encouraging guests to engage appropriately with and gain enjoyment from the activities and event facilities.
• Assist visitors with queries or direct to someone who can in a prompt, professional, courteous and friendly manner, so that customer care standards are met and complaints kept to a minimum.
Health & Safety
• All staff are expected to observe all health and safety at work regulations as set out in accordance with statutory obligations.
• Following procedure to ensure the safety and security of visitors, colleagues and property.
• Report accidents and first aid requirements as directed.
• Report any unsafe practices or broken equipment to the manager immediately.
• Use all equipment as trained observing all safe practices, so that accidents are avoided
• Follow risk assessments and COSHH procedures
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