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Telephone Interviewers - Customer Service in Leeds

This is a pivotal role for LifeSearch. You will be speaking to clients throughout the day to help complete their Life insurance application. Being able to build rapport whilst taking them through the detailed application is key, plus hitting targets.

16 - 39 hours per week
Between £20,250 and £22,275 Per Year

What are you going to do:

We have an exciting opportunity to join our growing telephone interview team (TI) in our buzzing city central Leeds Office.

This is a pivotal role for our business where you will be speaking to lots of people throughout the day to help them complete their Life insurance application. Being able to build rapport with our clients whilst taking them through the detailed application is key whilst also achieving your targets and goals as set by your leader.

The key skills required for this role are:

  • Muti-tasking
  • Time management
  • Computer skills
  • Attention to detail.
  • Empathy
  • Resilience
  • Communication Skills

We are able to offer a wide range of shift pattens or working hours to accommodate your life outside of work.  From Monday to Thursday, we are available from 9am-9pm, Fridays 9am-6pm and Saturday 9am-4pm. We would need you to work alternate Friday & Saturdays where possible.

This is a hybrid role where we do two days in the office. Tuesday is a team day with a fun and engaging meeting and the other day you can choose, once your initial training has been completed.

The base salary for this role is £20,250 + uplift for working a late shift + an annual bonus of £2,025 a year.

What we offer:

  • Flexible working hours
  • Fun working environment
  • Shifts available from 9am-9pm + Saturdays 9am-3pm
  • Wide Selection of benefits
  • Career Growth Opportunities

What we ask:

  • At least finished high school
  • Communication
  • Teamwork
  • Willingness to learn
  • Attention to detail
  • Time Management
  • Empathy & Resilience


Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

If you have a track record of hitting targets, can multitask, have good communication skills, and can quickly build rapport with clients then please get in touch so we can discuss the role further. 

Education Level
Secondary School
Working hours per week
16 - 39
Type of Contract
Casual / Part Time Jobs, Evening Job, Weekend
Salary indication
Between £20,250 and £22,275 Per Year
Responsible for
Completing Applications
Profession type
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Leeds | Customer Service Jobs | Casual / Part Time Jobs | Evening Job | Weekend | Secondary School