Finance Administrator Client Admin
Permanent
Skyways Hub, Liverpool (Hybrid Working)
Competitive Salary + Excellent Company Benefits
Role Overview

Here at Yodel, we deliver more than just parcels we deliver a great experience when it comes to your career too. We are recruiting a resilient Finance Administrator to join our friendly Finance team based in Liverpool. The key purpose of this role is to provide support to the Commercial Team for new and existing client documentation, processes, and queries.

As a Finance Administrator at Yodel, you will ensure that all client information held on file complies with audit requirements. In addition to this, you will also be responsible for the day/day duties below:

• Generation and distribution of Service agreements for clients.
• Co-ordination of required business information to support the integration of new clients into the network.
• To process and generate any Letters of Variation for Existing Clients.
• To create Salesforce opportunities and implement new contracts for DSV's.
• End to End Termination Process when a client is no longer trading.
• Co-ordinate and support the relevant paperwork for all Import Channels.
• Co-ordination, verification, and distribution of all required auditable documents through the relevant sign off process for new business and existing client rate reviews.
• Co-ordination of legally binding contracts for bespoke Clients.
• Maintenance of the NCU Client Group
• Vetting, challenging and if acceptable adding new acquisition clients to NCU Client Group & managing the co-ordinated update of the E2E platform for SVC visibility.
• Ownership of the development of new processes and procedures required to support changes in reporting, data handling or other team activities.
• Maintain accurate Client information.
• Co-ordinate and produce weekly team outputs.

The successful Finance Administrator will have excellent verbal/written communication skills. The key skill to this role is having an inquisitive and proactive approach to problem solving with a strong attention to detail. You will have great time management skills with the ability to prioritise tasks in a fast-paced changing environment. In addition, you will need to demonstrate the below skills/experience:

• Educated to GCSE (Grade C and above)
• Administration experience within a high volume/fast paced operation.
• Ability to meet tight deadlines with strict adherence to various SLA's.
• Strong customer service focus.
• Experience working with clients and colleagues with varying and sometimes opposing needs and managing these effectively, whilst always aiming for an effective solution.
• Strong organisational skills including ability to effectively manage your own workload.
• Client Administration experience within a Commercial organisation would be desirable.
• Comfortable to work on your own initiative as well as part of a team.
• Ability to deal with sensitive and / or confidential information appropriately.
• Ability to remain professional and calm under pressure in an ever-changing operational environment.
• Proficient IT skills (MS Office with an emphasis on Excel) and a willingness to learn dedicated in-house IT systems.
• Working knowledge of Salesforce would be desirable.

This is a brilliant opportunity for a self-motivated and diligent individual that is looking to forge a career within a busy Finance team based in Liverpool. The successful candidate will receive the following great benefits:

• Competitive remuneration package
• Mixture of office and home working
• Business casual dress code
• Free personal & professional development courses
• Pension Scheme
• Up to 25% discount on Very.co.uk
• 28 days holiday including bank holidays.
• Free parking
• On-site modern gym facilities (includes many classes per week including HIIT and yoga)
• In the office you will have access to Costa, Juice bar, Starbucks, and restaurant.
• Dedicated wellness initiatives that support your wellbeing, ranging from our 24-hour employee assistance programme to subsidised gym membership.