Lead Site Reliability Engineer (23140) in London

Do you aspire to a career in SRE and build technology that makes wellness a way of life for all? We welcome candidates who have:

• A passion for designing, building, and managing highly available, scalable, and resilient systems.
• Understanding of SRE methodologies, tools, and technologies, coupled with a track record of solving complex challenges.
• Leadership and interpersonal skills and a desire to mentor and empower team members.
• Adept at investigating and resolving problems efficiently using a systematic approach to troubleshoot and identify root causes of issues.
• Excel at analysing data, logs, and metrics to gain insights and implement effective solutions.
• Communication skills to work closely with cross-functional teams, including developers, system administrators, and stakeholders, and the ability to effectively convey technical information and explain complex concepts in a clear and concise manner.
• Knowledge of various technical areas, such as systems architecture, networking, operating systems, programming languages, databases, and cloud technologies.
• Skilled in automation and programming to develop tools, scripts, and infrastructure as code solutions.
  
  

Our Technologies:

The mission of our Site Reliability Engineering team is to ensure the reliable, efficient, and scalable operation of software systems or services. SRE combines software engineering and operations principles to create a discipline focused on building and maintaining highly reliable and resilient systems. Our goal is to make our systems better, and we use a bunch of exciting technologies to make this happen. 

Here's a taster of some of the areas we work in, we aren't looking for experts in each area, but as a minimum, demonstrable knowledge and understanding of most.

• Monitoring tools and instrumentation, Datadog, or similar observability platforms
• AWS expertise; familiarity with core services
• Software development or strong scripting experience such as Golang, Python, or Bash.
• PagerDuty, Slack, and related tooling integrations
• Good understanding of traditional operations areas such as Linux, storage, networking
• Good familiarity with Docker and Kubernetes
• Continuous delivery, build pipelines, artifact repositories, zero-downtime deployment.
• Infrastructure as Code, particularly using Terraform.
• Experimentation strategies, A/B testing, and Canary releases
• Proving resilience and scalability using load and stress testing
• CDNs and strong knowledge of web delivery protocols
• Experience in incident management and post-mortems 

We believe in equal opportunities – diverse backgrounds are important to us.  You may be an SRE already or have a desire to move into this specialism because of your passion for making our technology better.  This is your chance to lead, grow, inspire, and innovate within a company that values your unique perspective.

We are recruiting for a brilliant Lead Engineer to join our talented SRE team.  If you have experience in platform, software, back-end, data, or operational engineering and are ready to take on a role that embraces innovation, mentoring others, encouraging a culture of collaboration, and is a skilled problem solver with knowledge of a broad range of systems, this could be the role for you.

We're on a mission to make health and wellness a way of life for everyone – and technology is at the heart of our future.  As the Lead Site Reliability Engineer (SRE), you will embark on an exciting journey to ensure the reliability, scalability, and performance of our cutting-edge systems. Leading the way on architectural, process, and technology decisions and influencing the wider tech organisation to adoption. We operate within a cloud-native environment and have a mature DevOps Culture that you will be working closely with to help shape our infrastructure, driving our organisation to new heights while exceeding customer expectations.

What's in it for me?

• Empowerment and Growth: We believe in your limitless potential. As a member of H&B Tech, you'll have access to career development programs, mentorship opportunities, and resources to fuel your professional growth.
• Diversity at the Core: We recognise that diversity breeds innovation and creativity. You'll be part of a team that values and celebrates diverse perspectives and individuality, ensuring you thrive in an inclusive culture.
• Impactful Projects: Your expertise will be instrumental in pioneering cutting-edge solutions that revolutionise our industry. You'll have the chance to work on high-impact projects that make a real difference.
• Flexible Work Arrangements: We understand the importance of work-life balance. We offer flexible work arrangements to ensure you can excel both personally and professionally. We work remotely and you won't be expected to be in the office, but we do have office locations if you want a change of scenery or to find space to collaborate with colleagues – whatever works for you!
• Supportive Environment: Join a close-knit team that works together, uplifts, and supports one another. Your ideas will be celebrated, and your voice heard at every step.

• We operate virtually. Remote, hybrid, or in our tech hubs – we work in an agile environment where you can thrive. 
• We offer a performance incentive scheme for our tech teams. 
• Learn from the best – at H&B you'll have the opportunity to enhance and expand your skills and shape your career. 
• We want you to produce your best, so we provide you with the best tech equipment. 
• Stay healthy with a 25% discount on all product ranges to help you live well.  
• We like to recognize and celebrate our people with our Colleague Recognition Scheme, so your hard work won't go unnoticed.  
• We encourage all exceptional individuals to apply. We are committed to fostering diversity and inclusivity in our workplace and have forums to support all communities such as #women-in-tech.