Customer Service Advisor - Gosforth in Whitley Bay

Where: Newcastle - Gosforth

Full time: Permanent

Salary: £21,943 rising to £22,561 at 9 months in role, plus incentives

Hourly rate: £11.25 to £11.56 at 9 months tenure

Start date: 06/11/2023

Connect for good with EE. Shape the future with us – where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You’ll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here.

Your Future With Us

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!

Wondering If You’re What We’re Looking For?

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace

Wondering What’s In It For You?

Being part of the EE family brings a huge number of benefits including the below:

• A great starting salary of £21,408, plus incentives throughout the year
• Our Smart working model which supports you to create a flexible working routine that works for you
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, for you and the family
• A share scheme where you can invest in the company at a discounted rate
• 25 days holiday with the option to buy more
• Optional Pension scheme to protect your future
• Critical Illness cover
• Gym membership discounts
• Discounts off attractions for the family all year round

The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge

What Are You Waiting For?

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!