At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a Community that cares about you!
More about your role
As Quality and Improvement officer, you will support the Quality and Improvement Manager in their role to develop and implement rigorous and effective performance management processes to drive service improvements including monitoring and reporting on service performance standards.
You will be responsible for delivering on the strategic business improvement plan in line with corporate and service priorities focusing on delivering efficiencies and improved service user experience, delivering improved value for money and customer experience for the business.
Please note: This role is on a 6 month FTC
For more information, please download our job profile available on our website.
More about you
To be successful in this role, you will be able to prioritise a large and varied workload and plan and execute work programmes in a timely manner. It is essential you have project management skills with the ability to prioritise and escalate risks and blockages.
A Strong practical knowledge and expertise in the implementation and on‐going development of Management systems would be advantageous, as well as the ability to use/understand a range of IT solutions adopted within the Group and experience of data analysis.
The Benefits
We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:
What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
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