Work as a Senior Account Manager in Leeds
Description
My client is the UK's largest water safety specialist providing mandatory water, environmental, heating/cooling and related water engineering safety and compliance - nationally. They get the best water treatment and hygiene contracts because we employ the best people. So, we're always recruiting, training and investing in existing and new talent.
Due to growth within the business we are we are recruiting for a Senior Account Manager to join our team covering The North East of England.
Purpose of Senior Account Manager:
To achieve personal sales targets via a mixture of contract base retention and growth, upselling to existing clients and actively seeking out and converting new clients.
Benefits:
Basic salary upto £42,000 DOE
Uncapped commission
Additional commission available for cross selling Asbestos / Fire / Air services to customers who may buy these services from others
Car Allowance
Opportunity to join into our Management & Leadership academy if progression to management is desired
23 days holiday per year plus bank holidays
Company uniform and tablet
Opportunity to enter into Sharesave Scheme
Annual pay review
Requirements
2+ years water treatment experience - essential
Knowledge of steam boilers cooling towers, close systems & understanding of pretreatment softeners
Support setup of contract delivery at the beginning of the contract
Respond to ongoing client requests and compliance issues in a timely and professional manner
Monitor operational performance and raise any issues with the Delivery team as required
Monitor financial KPIs and take actions with account as required to attempt to ensure remains on budget
Conduct quarterly account reviews to identify potential reasons for account loss and up / cross-sell opportunities
Negotiate contract renewals with accounts
KPI's
Clear documentation of contract requirements
Client satisfaction with Group delivery
On-time renewal of accounts
Increase revenue from retained accounts through price increases, cross-sell and up-sell
Regain lost clients
Obtain new clients to achieve personal budget targets
Contact lost accounts to test interest in re-engaging with Group
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