Work as a Field Manager in London
In order to support our growing business we have an exciting opening for a Field Manager to lead our field engineers within theNorth England/ Scotland area.
Youwill be responsiblefor the safety, performance, service delivery and leadership of a team of multi-skilled Field engineers.
Who are we?
Magdalene operates as a Telecommunication Infrastructure Services Company and is part of the Telecom Division of M Group Services. Covering the full network lifecycle, we deliver Managed Services and Projects for both fixed and mobile infrastructure networks across the operator and utility markets.
Whatwill your key responsibilities be?
Build a winning, self-led team that demonstrate consistent customer focussed behaviours. Instilling a culture of This is my business.
Underpin your teams utilisation and flexibility with a successful training strategy which meets the demands of the business and keeps your people highly utilised and engaged.
Lead from the front to embrace business change and transformation programs which focus on cost, revenue, customer, and people.
Accountable for your productivity, utilisation and customer SLA delivery within your patch.
Ensure a culture of safety in your team through training, support, checks and safety engagement.
Execute and deliver all programs of work across your patch. Delivering performance and quality metrics to support revenue and customer on time service delivery.
Develop strong working relationships across all our business stakeholder partners, working collaboratively to improve customer outcomes and the performance of our business.
What competencies are we looking for?
Results Driven
A track record of operational grip and integrity. Delivering results that matter for our customers and our business by balancing cost, quantity, quality, and empowerment.
Able to build strong stakeholder relationships across the business and our customer base. Able to influence and negotiate to achieve the right business and customer outcomes.
A high level of computer literacy is essential, particularly MS Excel.
Ability to engage, motivate, develop, and inspire a team to deliver results.
A principle that we can always get better and improve on what we do for our customers.
A background in telecommunications would be advantageous
About The Company
Why choose us?
We promise development and reward opportunities for those who have the passion, enthusiasm and work ethic to harness them. Our benefits include:
25 days annual leave plus bank holidays
4% matched pension scheme
2 x salary life assurance
Access to our staff discount portal
Health Cash Plan
Cycle to Work scheme
Employee assistance programme
Recruitment referral scheme
Payroll giving
Salary finance scheme
Inclusiveness
As a member of the Disability Confident Scheme we welcome applications from individuals who consider themselves as having a disability or long-term health condition. Please let us know if there are any reasonable adjustments we can make to aid your application and recruitment process.
As a gold award holder under the Armed Forces Employer Recognition Scheme , we are interested to hear from candidates who are currently serving in the military who may wish to transition to a civilian Job. We also welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel and military spouses / partners.
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