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Customer Service Representative

As a fully remote Customer Service Representative, you'll be the first point of contact for new members, troubleshooting issues, & tracking orders. Your dedication to exceptional service will ensure customer satisfaction.

20 - 38 hours per week
Between £11.44 and £12.44 Per Hour

What are you going to do:

Key Responsibilities:

  • Assist customers with enquiries regarding new memberships, troubleshooting product-related issues, order tracking, and promotions.
  • Utilise active listening and communication skills to effectively address customer concerns.
  • Work independently to resolve issues and prevent escalation.
  • Maintain a positive and professional demeanor while delivering exceptional customer service.

What we offer

  • Flexible working hours
  • Work from home- fully remote
  • Bonus incentives in busy periods
  • Perks such as free items
  • Hourly rate increase based on performance

What we ask

  • At least finished high school
  • Communication
  • Teamwork
  • Customer service
  • Friendly
  • Telephony skills
  • Conflict resolution

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

Compensation & Benefits:

  • Rate
  • Incentives available during peak periods
  • Remote work with the flexibility to choose your own hours (full time and part time)
  • Claim expenses such as gas, electricity, internet, phone line etc

Requirements:

  • A clear DBS check
  • Right to work in the UK on a self-employed basis (Student Visas not applicable)
  • Self-employed position (assistance provided with setting up tax and National Insurance)
  • Access to a reliable computer and internet connection (see website for full tech requirements)

Ready to Join the Team?

Before applying, please ensure you've reviewed all details on our website, including FAQs and tech requirements.

We look forward to hearing from you!

Status
Closed
Education Level
College, University, Other
Location
Coventry
Working hours per week
20 - 38
Type of Contract
Casual / Part Time Jobs, Temporary Full Time, Work from home
Salary indication
Between £11.44 and £12.44 Per Hour
Responsible for
Assisting customers with queries, active listening and good communication, working independently to resolve issues, delivering exceptional customer service
Profession type
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English

Coventry | Customer Service Jobs | Call Centre Staff | Casual / Part Time Jobs | Temporary Full Time | Work from home | College | University | Other