Apprentice Customer Service Advisor

Location - EE North Tyneside, Cobalt Business Park,  NE27 0QJ

Role - Apprentice Mobile Billing Advisor 

Salary - £20,208 (£10.40 per hour) 

Start Date - October 2024 

The Role

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. 

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.

You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. 

What's In It For You?

Being part of the EE family brings a huge number of benefits including the below: 

• A great starting salary of £20,208
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. 
• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. 
•  Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. 
• Volunteering days, so you can give back to your local community. 
• Optional Private Healthcare and Dental, to protect you and your family.  

What Are You Waiting For?

If you think you’d be a great fit we’d love to hear from you.

Reach out to get the conversation started!