Customer Service and implementation: ● Support complex platform implementations ● Reconcile reporting and troubleshoot technical questions ● Identify and aggregate customer feedback ● Collaborate with other team members to complete team projects and meet goals ● Provide on-going product training to customer’s organizations and technical overviews of new feature sets as they are developed ● Follow-up of events and strategic clients: reporting results, identifying case studies and establishing long-term relationships based on Ticketea key values: simple, surprising, analytical, honest, collaborative and fun!
Sales support:
● Identify new business opportunities
Marketing:
● Support, adaptation and update of content marketing, translations, communications and
promotions
We are looking for someone with:
● Meticulous attention to detail
● Passionate about events in general and live music in particular
Fluent in German and English
● Fearless phone skills and exceptional written communication
● Entrepreneurship skills and make-it happen spirit
● The ability to manage multiple high priority projects without missing a beat
● Used to work with platforms and DIY features technology
Fill in below which area you are searching in for a similar function and don't forget your e-mail address!
