Heart

Unfortunately, this job is not active.

Related vacancies

No related vacancies at the moment
TOP JOB

Full Time English Customer Service Representative for Mercedes-Benz

Mercedes-Benz are searching for Customer Service Representatives to join their Customer Assistance Center (CAC) in Maastricht! The perfect way to kickstart your international career, you will have the chance to work with over 25 different nationalities and act as a brand representative ensuring that customers receive personal assistance in their own language at a consistently high level.

Job description

The UK Market serves customers and prospective customers by handling all roadside assistance requests, inquiries and complaints for the entire range of Mercedes-Benz and smart vehicles. All inquiries and complaints are handled by telephone, mail, fax or email.  The UK market is also responsible for after-sales service issues, technical and product topics and general company related inquiries. As a UK Representative you insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge. 

At Student Job, we are aware that moving abroad is an exciting but difficult step. Therefore we want to ensure that you are provided with as much information as possible before your departure! 

Relocation Package 

Mercedes-Benz offer a lucrative relocation package of up to € 5,000. You will be reimbursed for first arrival, moving cost (up to € 1.500 moving one time fee)

Contract and Training 

After accepting a one year contract, there will be training for eight months on the job. In addition there will be continuous product training. 

Living in Holland

You will be working in a growing international company in a young, ambitious, professional and dynamic environment. The Customer Assistance Center is a multicultural and diverse organization with 31 different nationalities. Whilst living in Holland you will see that there is a great deal to do and to see! This is a unique opportunity to live and work abroad.

What's in it for you?

  • Holiday allowance- 8% of annual salary 
  • € 1,966 gross / month plus bonuses
  • 208 vacation hours 
  • Relocation Package worth up to €5000 
  • Employee Car programme: discount on new or used car Daimler 
  • Collective health insurance at discounted rates 
  • Pension plan 
  • Transportation plan; free bike every 3 years, free public transportation or fuel costs (€ 130 / month) 
  • Result orientated bonuses 
  • The opportunity to grow and progress within the company 
What are we looking for?

  • Native English 
  • Excellent grammar and writing skills 
  • Computer literate 
  • Able to prioritise, analyze, plan and co-ordinate with high workload 
  • Empathy and advanced negotiation skills 
  • Ability to manage different tasks simultaneously 
  • A loyal representative for our brands and services 
  • Excellent communication skills 
  • team player 
  • Problem solving skills
  • Analytical thinker 
  • Professional experience in Customer Care / Contact 
  • Good knowledge of UK / Ireland culture and geography 

You must be available for at least one year

To apply for this vacancy please click apply now! 

For any questions or queries please call 0808 234 0313

Extra information

Status
Closed
Location
Maastricht, Holland
Type of Contract
Graduate Jobs, Full Time Jobs
Profession type
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Cover Letter Required
No
Languages
English

Topjob | Customer Service Jobs | Graduate Jobs | Full Time Jobs