Job description
Responsibilities include:
- Receiving and handling inquiries and provide support in the native language through inbound calls, email or chat applications
- Receiving inquiries through inbound calls, emails, chat within a busy customer service team.
- Acting as the first point of contact for all Hebrew customers
- Data inputting and information management.
- Liaising with the team leader to resolve any customer complaints/issues.
- Perform and complete team related projects with minimal supervision
- Other tasks that fall under the category of customer service
Candidate profile:
-
Fluent in Hebrew and English
- 1+ year experience working within a customer support environment will be a plus
- Excellent knowledge of MS Office
- Detail-orientated and customer-focused approach
- Result focused with demonstrating consistent success through data driven reporting
- A great team player with strong problem solving skills with an interest in resolving customer issues
Benefits:
- One of the best relocation packages – accommodation for one month then €150 per month provided to support rent.
- Transport allowance is also included.
- We also provide dedicated support prior your arrival and during your whole employment period in TIE Bulgaria, including: assistance in all the administrative steps that need to be made by a foreigner coming to work in Bulgaria, social and cultural integration, (organization of cultural and leisure events for your easier adaptation), free Bulgarian language courses in the office premises.
- Attractive remuneration and supportive work-life balance policies
- Amazing training & career development opportunities
- Flexible working time schedule
- Super interesting projects – from major airlines to pets’ accessories
-
Activities such as; Gym & yoga, tennis, free massages & psychologist, fruit & healthy days
- International environment with colleagues and clients from all over the world
Interested? Click "apply now" and we will be touch shortly!
Extra information
- Status
- Closed
- Education Level
- College, University
- Location
- Nationwide
- Type of Contract
- Graduate Jobs, Full Time Jobs
- Profession type
- Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Cover Letter Required
- Yes
- Languages
- English, Hebrew
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