Sales & Operations: Client Liaison Manager

Job description

Responsibilities

• Taking incoming client calls to identify and understand their educational needs (No cold calling. Ever)
• Creating a shortlist of tutors for the client and making the introduction.
• Collecting on-going feedback from your clients and tutors.
• Working in a small, friendly team of young professionals.
• Working on one additional long-term project of your choice: helping to launch our EdTech software, operations, PR, marketing, accounting or another area of interest.

Required Skills

• Ability to excel under time pressure and in a fast-paced working environment
• Outstanding organisational, prioritisation and time management skills
• Excellent phone manner
• High levels of attention to detail
• High levels of inter-personal skills, especially empathy and patience
• Self-starter
• Positive outlook
• Tutoring experience would be a bonus, but not necessary

Extra information

Status

Closed

Location

London

Type of Contract

Graduate Jobs, Full Time Jobs

Profession type

Admin / Secretarial, Human Resources, Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

Yes

Cover Letter Required

Yes

Languages

English