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Customer & Driver Support in London

London | Admin Jobs | Customer Service Jobs | Administrator | Back Office Employee | Call Centre Staff | Help Desk Employee | Graduate Jobs | Casual Jobs | Evening Job | University

Side is a startup which aims to empower individuals in their everyday lives by earning extra money and spicing up their life with new experiences. You work when you need to, on the projects you want to, and you get paid for it. We are looking for motivated, experienced and fast-working Customer support individuals to help one of our portfolio companies: EAT FIRST. Eat First - a fast growing startup - is an online restaurant that delivers chef-designed dishes to your door.

Job description

EatFirst is looking for motivated, experienced and flexible people to train up to for their Driver and Customer support team. They have about 3-4 occasions a month when we need extra staff, and they need "Siders" during those times.

Responsibilities:
You will be predominantly:

  • Handling customer enquiries via our admin platform
  • Handling request via email
  • Handling incoming customer and driver calls
  • Providing appropriate responses and solutions
  • escalating where necessary
  • Representing our brand
  • Monitoring drivers and flagging issues if they arise
  • Being proactive with finding solutions to issues and ensuring successful deliveries

Eat First will give you training on everything EatFirst and their admin panel - however they'd ideally like people who have previous experience with Salesforce, ZenDesk and other CRM platforms. Excellent written and spoken English is a must.

Details:

  • Friday 12th May, 6-9pm: The first shift is a training session on Friday 12th May, 6-9pm.
  • Other shifts:
  • - Saturday 13 May: 4:00pm -10:15pm
  • - Sunday 14 May: 9:30am -10:15pm
  • - Wednesday 17 May: 4:00pm - 10:15pm
  • - Thursday 18 May: 4:00pm - 10:15pm
  • - Friday 19 May: 4:00pm - 10:15pm
  • - Saturday: 4:00pm - 10:15pm
  • - Sunday: 9:30am - 10:15pm
  • Based in London E1
    Salary: £10/h

Further Information

Education Level
University
Location
London
Type of Contract
Graduate Jobs, Casual Jobs, Evening Job
Type of Job
Admin / Secretarial, Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
Yes
Languages
English

Unfortunately, this vacancy is no longer active

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Customer & Driver Support in London

Side is a startup which aims to empower individuals in their everyday lives by earning extra money and spicing up their life with new experiences. ...

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