Do you speak one of the following languages: English, German, French or Italian? Are you sociable? Then this job is for you. There is no need to go to the office every day. You will work directly from home.
The Appliance Customer Service Specialist is
responsible for ensuring, fast, friendly, and accurate processing of Appliance
customer transactions. The primary responsibilities of a Customer Service
Specialist are to provide an excellent customer experience through calling the
customer prior to delivery to verify delivery location, in-home path, customer
measurement of product placement, and appointment window. This role is also
responsible for supporting the sales floor in customer follow up, which may
include scheduling deliveries, checking on purchase orders or doing a stock
check. The Customer Service Specialist is also responsible for supporting the
Inventory processes, which may include warehouse functions such as unaccounted
research, receiving, shipping and will calls. This role keeps the Customer
Service work center well organized by creating solutions to organizational
challenges, they are also responsible for selling Accessories and General
Service contracts to customers during review of sales order.
As an Appliance Customer Service Specialist, you will:
Salary:
60000 GBP / per annum
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