Lavanda
Lavanda is a UK “proptech” startup shaping the future of property rental by putting the sharing economy at its heart. We believe that Airbnb-style “homesharing” is fundamentally changing the way people discover, rent and buy residential property. Whether you’re an owner-occupier, a second home owner or a buy-to-let investor, Lavanda provides a trusted, flexible and hassle-free platform to optimise rental yield. By wrapping your property in our luxury hospitality experience and offering it as a short or mid-term rental, we boost its desirability and maximise occupancy throughout the year.
What are you going to do:
WHY ARE WE EXCITING?
At Lavanda our mission is to create value for property owners through luxury hospitality, technology and data. To execute on this, we’ve successfully brought together a team of proven world-class entrepreneurs – from across the hospitality, property and tech industries – to hone a brand and service that challenges a multi £billion industry. With a proven model that is backed by some of the UK’s most prestigious angel investors, we’re now well funded and growing fast.
We invite you to join a team of like-minded entrepreneurs and play your part in helping us build a business and brand that will shape the future of the residential property market.
YOUR ROLE
• You'll be the first point of contact for each guest from the moment they arrive in the city.
• You'll meet and greet them at the door, show them round the property and ensure they feel completely at home before handing over the keys.
• You'll be meeting and hosting different people from different cultures every day.
• You'll need to know London like the back of your hand and be able to get about town quickly and reliably.
• You need to expect the unexpected! Whether it's a delayed flight or a last minute change of plan, you need to remain cool and problem solve as appropriate, always putting the guest's needs first.
• You're passionate about hospitality and take often working evenings and weekends in your stride.
• You are a front-line ambassador and the face of Lavanda!
What we offer
BENEFITS
• £Competitive
• We're a small, highly motivated team who are all 100% committed to delighting our guests with unforgettable experiences. We share the thrills and spills of start-up life – sharing, recognising and rewarding success as we create it.
• Join a bright, young, engaged team who are working tirelessly to shape the future of the hospitality industry
• Interact with people and cultures from around the world on a daily basis.
• You'll never be bored and no two days will be the same.
What we ask
- GCSE
- None required
REQUIREMENTS
• You love Airbnb, and are probably a guest or host yourself. You draw upon personal experience as well as recognised best practices to inform your own unique style.
• You have a warm, kind and confident personality and are driven to create a positive and lasting impression with every interaction.
• You define yourself by your ability to communicate with anyone and are able to adapt your style to transcend cultural barriers. You have a natural ability to read the tacit signals and respond to people as necessary to reassure them and give them peace of mind.
• You're well travelled with a burning desire to experience new cultures and places like a local.
• You have world-class customer service skills, ideally honed within a hospitality environment (hotel, restaurant, etc.). You're a natural problem solver with a "can do" attitude. Informal and relaxed, yet always respectful.
• You are patient, understanding and can manage yourself perfectly under pressure – hiding any internal stress from your guests.
• Impeccable time management. The late arrival of guests is acceptable but guests arriving to a locked door is not.
• You have high personal standards and take pride in your appearance. You're always clean, tidy and well presented.
• Great English, both written and spoken. Additional languages prized!
Apply
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Extra information
- Status
- Closed
- Education Level
- College, Secondary School, University
- Location
- London
- Type of Contract
- Casual / Part Time Jobs, Summer / Holiday Jobs, Full Time Jobs
- Profession type
- Logistics jobs, Customer Service, Promotions
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- Yes
- Cover Letter Required
- No
- Languages
- English
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