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Operations Internship in London

Travel The Unknown has a very exciting opportunity to join the team as an Operations intern where you will gain invaluable experience in the travel industry dealing with clients and local operators on a daily basis both on the phone and via email. Please note, there might be the potential for a PERMANENT position after completing the internship.

What we offer:

As outlined previously, please note there might be the potential for a PERMANENT position after completing the internship.

- Gain first hand experience working for a small and growing tour operator based in London.

- Work as part of a small team in a dynamic environment.

- Learning about the different destinations.


What are you going to do

As a company, we specialise in organising and running trips to places off the beaten track and really remote destinations with a strong focus on responsible travel. We run cultural tours, trekking trips, food tours, wildlife tours and much more.

Your day to day tasks include:

- Preparing itineraries and trip documentation

- Sending out brochure packs

- Liaising with suppliers in various countries

- researching destinations and accommodation on the web

- Logging payments and new bookings

- Communicating with clients directly predominantly via email and telephone

- Corresponding with flight consolidators to arrange client flights

- Handling the logistics of the tour

- Responsible for looking after clients from booking on a tour till post-travel

What we ask:

  • Bachelor's Degree
  • - Minimum Degree level qualification

    - Excellent telephone manner and customer service experience

    - Be a native English speaker or equivalent

    - Good IT skills (esp. spreadsheets)

    - Have a good eye for detail

    - Be able to think for themselves and show initiative

    - Have a willingness to learn new things and adapt to situations

    - Hard worker, self-motivated, excellent organisational skills and be able to juggle competing priorities.

    - Available for a minimum of 8 weeks

As outlined previously, please note there might be the potential for a PERMANENT position after completing the internship.

Extra information

Education Level
University
Location
London
Type of Contract
Internships, Full Time Jobs, Graduate Internship
Type of Job
Admin / Secretarial, Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
Yes
Languages
English

London | Admin Jobs | Customer Service Jobs | Administrator | Back Office Employee | Internships | Full Time Jobs | Graduate Internship | University

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