Coordinator

Job description

Project Co-Ordinator at SRVO

Location – Hybrid working – London / home based

Working Hours – 37.5 hours per week, 0900 – 1730 Monday - Friday

Salary – Competitive

About SRVO:

SRVO is a Chartered Surveying and Property Consultancy, providing a full range of surveying, project and consultancy services, along with Risk Assessments throughout the UK. SRVO supports both the commercial and residential sectors, we are proud of our great reputation and the relationships built with our clients over many years.

Our mission is to transform the property landscape with safe and sustainable solutions.

At SRVO, we set up people to succeed, giving them the tools and support that they need to do so. This includes providing our people with a clear path to career development and a broad variety of experience, whilst also providing technology and tools that enable them to flourish.

We recognise the individual capabilities and contributions of all our people as we do this, in a supportive environment where wellbeing is prioritised. We foster an ambitious environment, where people strive to improve and be challenged whilst also enjoying the work that they do. We are open and clear regarding reward and seek to deliver a leading approach that recognises great people.

SRVO are an Odevo Group Company.

Benefits:

• 25 days annual leave for work-life balance.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Employee Referral Scheme for potential bonuses.
• Discretionary Bonus.

Job Description:

Join a rapidly growing property company at the forefront of the real estate market. The Project Co-Ordinator will work as part of a team, under the direction of the Health & Safety / Risk Directors, maximising efficiencies with the use of technology, whilst ensuring customer service is at the forefront and consistency is maintained.

This role will require a person to be able to learn quickly and be able to prioritise as they will be covering several different jobs. The ability to multi-task is therefore essential.

Primary Responsibilities

• Processing of instructions received from Odevo Property Management Companies, Partners, External Clients etc.
• Effective diary management to maximise cost/earning potential for each inspector to achieve monthly and annual targets.
• Liaise with Leaseholders, Clients, Property Managers, and Inspectors in connection with, but not restricted to, property access, fee proposals, and instructions.
• Respond to particular enquiries in a prescribed format using templates
• Document management: copy / scan / index / save documents to various systems.
• Undertake bulk mail merge printing either via the outsourced mailing service or via the portal. On occasion will be required to print, collate accompanying documents, envelope stuffing and posting promptly.
• Answering external calls with a professional telephone manner and ability to manage challenging callers.
• Proofreading and quality assurance for reports generated by inspectors and uploading to the necessary portal.
• Create and issue invoices and credits for all relevant services conducted
• Assist with Credit Control
• Providing cover for staff absence/holidays if necessary
• Assist with providing accurate data for management reports.
• Use Insightly, Solarvista, Dwellant, Fixflo, Outlook, Word, Excel and any other systems as required.
• Other administrative duties relating to the running of the department

Person Profile / Skill Set

• Teamwork skills
• The initiative, enthusiasm and self-confidence to interface directly with clients
• Understanding of Residential Block Property Management
• Well-developed interpersonal and oral communications skills, professional telephone manner and ability to manage challenging callers.
• High standard of numerical and written English grammar
• Good IT skills particularly in Excel
• Excellent interpersonal skills and customer focused
• Ability to work on own initiative
• Ability to prioritise workload and work under pressure
• Work to pre-determined task deadlines
• Follow written procedures

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit SRVO on

LinkedIn

or our

website

. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-RR12.

Extra information

Status

Closed

Education Level

Secondary School

Location

London Area

Type of Contract

Casual / Part Time Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English