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Customer Support in Spanish in Brixton Road, London

Management | Sales Jobs | Customer Service Jobs | Call Centre Staff | Help Desk Employee | Webcare Employee | Account Manager | Operations Manager | Graduate Jobs | Summer / Holiday Jobs | Temporary Full Time | College | University

Side is a startup that offers flexible jobs to empower individuals in their everyday lives by earning extra money and spicing up their life with new work experiences. You work when you need to, on the projects you want to, and you get paid for it. We are looking for motivated individuals for a customer support task with Sport Pursuit.

Job Description

SportPursuit needs your help to answer and resolve customer requests.

Your Role

  • Resolve customer requests (in writing)
  • Answer customer requests via email, chat and propose solutions before and after sale

What we offer:

Context: You will be responding to around 30 requests per day. You will also be translating some marketing material and emails from English to Spanish.

Goals: You will be expected to respond to around 8 tickets per hour. You will aim to clear the help desk by the end of the day.

We ask:

  • Minimum degree: Bachelor
  • available for all shifts;
  • who is attentive, patient, good at explaining, reactive and has a positive attitude to answer customer requests in the best way possible. Spelling skills are essential as well as great communication skills;
  • with one or more similar experiences.You will be responding to around 30 requests per day. You will also be translating some marketing material and emails from English to Spanish.
  • You'll need to bring a smartphone.

Additional information: some shift may increase in length to full day shifts if demand requires so flexibility would be great.

Shifts are as follow:

Monday 31 Jul, 02:00 pm - 06:00 pm

Tuesday 1 Aug, 02:00 pm - 06:00 pm

Wednesday 2 Aug, 02:00 pm - 06:00 pm

Thursday 3 Aug, 02:00 pm - 06:00 pm

Friday 4 Aug, 02:00 pm - 06:00 pm

Monday 7 Aug, 02:00 pm - 06:00 pm

Tuesday 8 Aug, 02:00 pm - 06:00 pm

Wednesday 9 Aug, 02:00 pm - 06:00 pm

Thursday 10 Aug, 02:00 pm - 06:00 pm

Friday 11 Aug, 02:00 pm - 06:00 pm

Further Information

Location
Brixton Road, London
Salary
£9/hr
Working Hours
From Monday 31st of July until Friday 11th of August, 2pm-6pm shifts
Type of Contract
Graduate Jobs, Summer / Holiday Jobs, Temporary Full Time
Type of Job
Management, Sales, Customer Service
Education Level
College, University
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
Yes
Languages
English, Spanish