Technical Operations Team Leader in London Area

Job description

About us:

HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide.

The role:

• Responsibility for the delivery of an efficient Technical Operations Team
• Manage the Technical Reporting for Internal and External reporting requirements of the UK Branch.
• Manage a diverse team, ensure that the performance of the teams remain at an excellent standard.
• Support business transformation initiatives and manage business change within the team and wider operations.

Key accountabilities:

• Manage the Technical Reporting Function in regard to Internal and External reporting requirements of the UK Branch including being the technical point for senior stakeholders.
• Manage the day-to-day activities of the respective team members with regards to Training, Development, Objective setting etc.
• Create an inspiring team environment with open communication and a culture of collaboration.
• Maintain and build on the relationship and communication with our Internal Stakeholders, to include Underwriting, Claims and Technical Accounting and the wider operations team.
• Manage the delivery of relevant statistics and metrics to the wider Operations Team for remedy and training requirements.
• Responsibility for the Data Quality Control process.
• Owner of Underwriting Systems procedure manual and related activities.
• Work closely with wider Operations team to ensure an aligned approach.
• Support Operations Leadership Team to deliver strategic objectives, manage business change, and execute Operations initiatives and business plans.
• Implement and maintain process controls to ensure the quality of the output of your area within the function. Ensure documentation of the processes and output is accurate, up-to-date and accessible.
• Oversee and deliver process improvements and efficiencies for the Underwriting Operations function and work closely with other teams to embed these process improvements into Business as usual.
• Contribute technical support for Underwriting Systems, and participate in other such projects.
• Take responsibility for end to end project management for functional projects and contribute to any Branch wide projects.
• Act as champion for the IT systems utilised within role and ensure that team approach to these systems is consistent and in line with Operations team standards.
• Attendance of UK Key User Group to understand any changes to systems and provide input regarding these.

Skills & experience:

• Insurance background, ideally within Underwriting Operations
• Relationship orientated
• Excellent communication and leadership skills
• Organisational and time-management skills

Other:

As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.

If you require support with your application, please contact UK&IRE_Recruitment@hdi.global

Extra information

Status

Closed

Education Level

Secondary School

Location

London Area

Type of Contract

Casual / Part Time Jobs

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English