Head of Digital Platform (Tribe)

Job description

Tribe Business Lead – Digital Platform (Web & Mobile)

Location: Heathrow area, London

Working model: Hybrid

Contract: Full-time, Permanent

Salary: Competitive, plus travel and lifestyle benefits

Eligibility: Right to work in the UK

Interview timeline: Screening late December; interviews in the New Year

Overview

Our client is seeking a Tribe Business Lead – Platform to shape and deliver the future of a large-scale web and mobile digital ecosystem used by millions of customers globally.

This is a senior leadership role within a commercial digital function, responsible for defining platform strategy, driving delivery outcomes, and leading multiple cross-functional agile squads. You will sit at the intersection of technology, product, and commercial strategy—ensuring digital platforms are reliable, scalable, accessible, and continuously improving.

This role is ideal for a technically strong digital leader who combines strategic vision with hands-on delivery experience and thrives in complex, customer-centric environments.

Key Responsibilities

Platform Strategy & Vision

• Define and own the vision, roadmap, and outcomes for a large-scale web and mobile platform.
• Translate business objectives into clear, measurable digital and technical outcomes.
• Ensure platforms meet performance, accessibility, scalability, and reliability standards.

Leadership & Delivery

• Lead up to seven agile squads, ensuring delivery is on time, on budget, and delivers measurable value.
• Own the product backlog and prioritisation process in partnership with Product Owners and Business Analysts.
• Champion agile ways of working and foster a culture of continuous improvement and accountability.

Technology & Architecture

• Collaborate closely with technology leaders to design modular, cloud-based solutions.
• Oversee development across cloud platforms (e.g. AWS), microservices, and modern front-end frameworks.
• Ensure high standards of platform resilience, security, and performance.

Stakeholder & Performance Management

• Build strong relationships with senior stakeholders across commercial, digital, and technology teams.
• Monitor and report on tribe performance using product, delivery, and technology metrics.
• Act as a key point of contact for internal and external partners.

Experience & Skills

Essential

• Strong background delivering technical and commercial outcomes in complex organisations.
• Hands-on experience with:
• Cloud platforms (e.g. AWS)
• Modern web/mobile architectures and microservices
• Full-stack development environments
• Agile delivery frameworks
• Proven ability to manage software delivery from prioritisation through to release.
• Strong commercial awareness with a data-driven mindset.
• Excellent communication and stakeholder management skills.

Desirable

• Experience with digital optimisation tools and experimentation frameworks.
• Experience in travel, aviation, or large consumer-facing digital platforms.
• Prior leadership of cross-functional teams.
• Candidates with a strong technical background ready to step into senior leadership will also be considered.

What’s on Offer

• Competitive salary and comprehensive benefits package.
• Industry-leading travel benefits, including heavily discounted global travel for you, friends, and family.
• Hybrid working model with flexibility.
• Opportunities for career progression across a large, diverse organisation.
• A strong commitment to inclusion, diversity, and equitable career development.

Inclusion & Diversity

Our client is committed to creating an inclusive workplace where difference is valued and everyone can thrive. Applications are encouraged from candidates of all backgrounds, identities, and experiences. Selection decisions are made fairly and solely on merit.

How to Apply

Submit your CV through the standard application process. Shortlisted candidates will be contacted to discuss next steps.

Extra information

Status

Closed

Education Level

Secondary School

Location

London Area

Type of Contract

Casual / Part Time Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English