Customer Service Advisor in Colchester

Job description

Ready to Kick-Start Your Career? As an Insurance Customer Service Advisor!

Location: Colchester

Salary: £24,570 + Generous Quarterly Bonus with earning potential of up to £28,570

Hours: Mon to Fri (between 9am to 6pm) with 1 in 3 Saturdays (9am to 1pm), Full time 37.5 hours per week.

Why You’ll Love It

✅ Full training (4 weeks full induction and training)

✅ Work-life balance

✅ Career growth + Insurance industry recognised qualifications (CII or ACII)

✅ Amazing benefits: 26 days holiday (Plus 8 bank holidays) which increases with length of service

✅You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers – Everywhen (previously known as Towergate and Ardonagh).

What You’ll Do

Help customers over phone & email - background in Customer Services is essential

Learn new skills in a fun, supportive team

Bring your positive attitude and drive to deliver excellent customer service – we’ll teach the rest!

Start date: 16th February 2026

Interviews: December 2025

Apply now and start your journey with us!

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please

Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.

#AIB

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Extra information

Status

Open

Education Level

Secondary School

Location

Colchester

Type of Contract

Casual / Part Time Jobs

Published at

15-12-2025

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English