ICT Apprentice - 18 months

Job description

Ready to kickstart your career in tech?

We’re excited to offer an ICT Apprenticeship Programme designed to help you step into the world of Information, Communication and Technology while building valuable skills for your future.

You’ll join our friendly ICT Team, gaining hands-on experience and working on real projects that make a difference across Birmingham Children’s Trust.

What You’ll Be Doing

As part of the team, you’ll learn how to:

• Support colleagues with technical issues
• Keep ICT systems running smoothly
• Help users get the most out of their software
• Deliver excellent customer service
• Work on real projects that support our services
  
  

What’s In It for You?

• A Level 2 Customer Service qualification
• Practical, hands-on experience in ICT
• Support to gain English and Maths qualifications (if required)
• A supportive team that values your ideas and helps you grow
• Clear development and progression opportunities
  
  

You’ll be helping us deliver excellent customer service across Birmingham Children’s Trust, making sure every interaction is positive and professional.

We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.

This is a hybrid role based in Birmingham so you must reside within a suitable commutable distance around Birmingham and have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship.

Our Benefits And Opportunities

We pride ourselves on making BCT a great place to work, making sure everyone feels valued and welcomed, with a genuine commitment to keeping our staff safe and well at work. We offer a comprehensive package of support and training at all levels with clear career progression opportunities.

To find out more about our offer click

HERE

Birmingham is a diverse, vibrant city and a great place to live and work. Thinking about relocating; to find out more about Birmingham as a place to live click

HERE

Interviews will be held 29 January 2025

How to Apply

If this sounds like something you’d love to do, we’d love to hear from you! To find out more, please contact Dawn Crooks and Gayle Mason-Gordon at apprenticeships@birminghamchildrenstrust.co.uk

For more information on the role download the job description and person speciation attached.

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.
  
  

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.

Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.

Extra information

Status

Open

Education Level

Secondary School

Location

Birmingham

Type of Contract

Casual / Part Time Jobs

Published at

17-12-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English