IT Support Team Lead Volunteer - Volunteer

Job description

We are looking for 2 IT team Leader volunteers. The charity needs someone to help manage integral processes managing the data, resolving potential IT issues and having a heavy influence on infrastructure and of course managing a team of IT volunteers.

What difference will you make?

We are an Anti-bullying charity. Our aim is to help those who are targets of bullying through support and prevention and cooperation with university neuroscience research departments. Your work will help us achieve our vision and promote awareness of bullying.

What are we looking for?

We are looking for someone with excellent IT skills who is willing to commit and work as a team Leader and be an example for the team. Being able to create a collaborative environment.

Skills Required

• Previous experience of IT Application & Systems support
• Advanced knowledge of Microsoft Office products - Word, Excel, PowerPoint etc
• Ability to continuously monitor and maintain systems and networks.
• Excellent communications skills able to liaise with stakeholders and colleagues across the IT function
• Leadership Skills
  
  

What will you be doing?

Job Description

The team is involved in

• Creating (adding) new users (volunteers) to MO365, and sending introductory emails with instructions and links on how to logon and use Microsoft Authenticator.
• Deleting users on MO365 (together with their licence's) who have left WASC.
• Managing access to the WASC SharePoint for WASC users.
• Onboarding new IT users for WASC.
• Writing help guides for WASC users.
• Advising users (who are not familiar with MO365) on how to use Excel, Word and other apps.
• Creating useful spreadsheets.
• Assisting HR with interviews for new IT volunteers.
  
  

The team Leader needs to make sure the team is performing this tasks and if required perform the tasks himself/herself. Also will face other leaders to try to solve and tackle possible issues.

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Casual / Part Time Jobs

Published at

18-12-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English