Head of Internal Communications

Job description

Job Description

Head of Internal Communications

Salary: Location dependent (see benefits section)

Job Type: Full-Time, permanent

Location: IB (International Baccalaureate®) Global Centres Cardiff (UK) or Washington DC (US)

Hybrid working opportunity

About The IB

If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,600 schools across 162countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.

About The Job

Reporting to the Chief Strategy and People Officer, the Head of Internal Communications is a strategic leader responsible for designing, executing and continuously evolving the internal communications strategy. This role partners closely with People, Strategy and cross-functional teams to ensure communications are tightly aligned with the IB’s strategic priorities, fostering a culture of trust, transparency and engagement.

The Head of Internal Communications is a key architect of organizational storytelling, shaping narratives that connect employees to the mission and vision and ensuring that every message drives measurable impact across diverse internal audiences.

Responsibilities

Key Responsibilities

• Lead Internal Communications Strategy: Shape compelling narratives that connect employees to the IB’s mission and align communications with strategic goals.
• Drive Change & Engagement: Partner with senior leaders and People to support organizational change, people initiatives, and campaigns that celebrate employees and amplify success stories.
• Stakeholder & Team Leadership: Build strong relationships across all levels and provide strategic direction and line management to a small communications team.
• Data-Driven Insights: Use audience segmentation, engagement metrics, and global data to inform planning and continuously improve impact.
• Innovate & Optimize: Embed digital innovation into communications, manage budgets effectively, and evolve strategies to meet organizational needs.
  
  
  

Qualifications

About You

• Degree (or equivalent level) qualification in Communications, Marketing, Public Relations or a related field is essential.
• Highly competent in the use of internal communications platforms and analytics tools including Microsoft Office apps (Sharepoint and Teams).
• Proven experience in leading an internal or corporate communications function in a global / matrix organization with an understanding of diverse cultural contexts.
• Demonstrable leadership skills with previous experience in managing and collaborating with diverse, geographically dispersed teams.
• Proven success developing and executing internal communication strategies in a fast-paced, evolving organization.
• Strong stakeholder and project management capabilities.
• Excellent relationship-building skills across all levels.
• Collaborative team leader with proven ability to foster teamwork.
• Exceptional attention to detail and organizational skills.
• Outstanding written, verbal, and interpersonal communication, including copywriting.
• Confident public speaker with effective presentation skills.
  
  
  

In addition to your salary, we offer an attractive range of regional benefits including:

For UK employees:

• Annual Salary competitive, dependent on experience.
• 10% employer pension contribution with a 3% employee contribution
• Annual pay review with bonus eligibility
• Enhanced family friendly benefits
• 30 Days annual leave, plus public holidays
• Life assurance 4x annual salary
• Flexible working hours (core hours are 10am-12pm and 2pm-3pm), 37.5 hours per week
• Paid volunteering leave (one day per calendar year)
• Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary
• Excellent continuous professional development
• Health and Wellness Schemes
• Disability Confident Employer
• Cycle to Work Scheme
• Discounts on a range of products, including days out and Gym Memberships
• Cash back opportunities available from a wide range of retailers
• Employee Assistance Programme
• Free onsite parking
  
  
  

For US employees:

• Annual Salary competitive, dependent on experience. 40 hours per week
• 10% employer pension contribution with a 3% employee contribution
• Annual pay review with bonus eligibility
• Enhanced family friendly benefits
• 30 Days annual leave, plus public holidays
• Life assurance 4x annual salary
• Paid volunteering leave
• Excellent continuous professional development
  
  
  

Applications are being received until 11.55pm BST, 06 January 2026

We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.

Extra information

Status

Closed

Education Level

Secondary School

Location

Cardiff

Type of Contract

Casual / Part Time Jobs

Profession type

Teaching / Instructors / Guides

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English