Resident Liaison Officer

Job description

Resident Liaison Officer - Social Housing Planned Works

Multiple roles based in Uxbridge, Guildford and St Albans

Full time, permanent

£31 - 35k + package or company van (depending on position)

We are working with leading main contractors to find a successful and proactive Resident Liaison Officers to join teams delivering a planned maintenance and retrofit contracts within Social Housing.

It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. These scheme's are working closely with public sector client's so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.

Key Responsibilities include:

• Working on planned maintenance projects
• Decent Homes programme experience
• Full clean driving licence with own vehicle
• Pre-entry visits and company inductions
• Collect tenancy agreement/approval forms
• Visiting tenants in their homes and advising them on when and what work is being carried out
• Act as the main point of contact and deal with any problems/queries that the tenant may have
• Contacting neighbourhood housing associations and establishing working relations with them
• Visiting properties that are being refurbished with potential tenants and advising them on completion dates
• Attending and chairing tenant forum meetings to advise tenants of works being carried out

Please apply online now, or call Meg from 07984 974707 for more information!

Extra information

Status

Open

Education Level

Secondary School

Location

Twickenham

Type of Contract

Casual / Part Time Jobs

Published at

18-12-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English