Credit Controller

Job description

Our client has instructed us to support them in the appointment of an experienced Credit Controller to join their finance function. This role sits above a standard Credit Controller level and offers increased responsibility, ownership of higher-value accounts, and direct engagement with a broader customer base.

The successful candidate will play a key role in maintaining strong cash flow performance, managing complex customer relationships, and supporting continuous improvements within the credit control function.

Key Responsibilities

• Take ownership of a portfolio of higher-value and more complex customer accounts, ensuring timely collection of outstanding balances
• Proactively input into the full credit control cycle, including occasional credit checks, account reviews, dispute resolution, and escalations
• Build and maintain strong working relationships with customers, acting as a key point of contact for payment queries and negotiations
• Manage and negotiate payment plans and settlements in line with company policy
• Identify and resolve billing and invoice discrepancies efficiently, working closely with internal teams such as sales, operations, and finance
• Monitor customer credit limits and risk exposure, making recommendations where appropriate
• Support month-end processes, including reporting on aged debt, cash flow forecasts, and key credit metrics
• Escalate high-risk or overdue accounts appropriately, contributing to debt recovery strategies where required
• Act as a mentor or informal support to more junior members of the credit control team
• Contribute to process improvements and best practices within the credit function

Candidate Profile

• Proven experience in a credit control role with increased responsibility, ideally managing higher-value or complex accounts
• Comfortable dealing with a large and varied customer base, including senior stakeholders
• Strong negotiation skills with the confidence to challenge and escalate where necessary
• Highly organised, detail-oriented, and able to prioritise effectively in a fast-paced environment
• Confident using finance systems and Excel to manage and analyse data
• Experience in an environment involving contract-based, staged, or milestone billing would be advantageous
• A proactive and commercially minded approach to credit control

What This Role Offers

• A step up from a traditional Credit Controller role without being fully senior/managerial
• Exposure to higher-value accounts and more complex customer relationships
• The opportunity to have a real impact on cash flow and credit processes
• A collaborative finance team with scope for longer-term progression

Extra information

Status

Open

Education Level

Secondary School

Location

Milton Keynes

Type of Contract

Casual / Part Time Jobs

Published at

19-12-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English