Office administrator and accounts

Job description

Bookkeeping & Office Operations role

Location: Office-based – Gloucester (GL2, near Junction 12 of the M5)

Hours: Monday to Friday - OFFICE BASED

Employment Type: Full-time, Permanent

Salary: £27,000–£30,000 per annum (DOE) + bonus depending on experience

Applications will only be considered if accompanied by a cover letter that:

• Explains why this role appeals to you; and
• Confirms you're understanding that this is a full-time, office-based role in Gloucester.

Quella is a small but growing British bike brand based just south of Gloucester, close to Junction 12 of the M5. Current turnover is approximately £750k and the business is expanding.

We are a very small, friendly team where everyone mucks in to keep the business running smoothly. This is not a corporate environment it’s hands-on, commercial, and fast-moving. The right person will become a key part of the business.

We are looking for a Bookkeeping & Office Operations to take ownership of day-to-day bookkeeping while leading office operations, cashflow oversight, stock administration, and operational support.

Around 14 hours per week will focus on bookkeeping, with the remainder of the role supporting the wider commercial and operational needs of the business. You will work closely with and occasionally step in to assist or deputise for, the General Manager.

This is a hands-on, commercially focused role suited to someone who enjoys responsibility, variety, and being embedded in the day-to-day running of a growing business.

• Maintain accurate bookkeeping using Xero
• Process purchase and sales invoices, payments, and reconciliations
• Chase debtors and maintain up-to-date financial records
• Assist with VAT preparation and reporting
• Monitor cashflow, highlighting upcoming payments and expected revenue
• Provide financial insight and support to the General Manager

• Input and manage purchase orders in Shopify
• Maintain stock control for bicycles and accessories
• Monitor inventory levels and flag stock or supply issues
• Assist with purchasing and development of the accessories range
• Support improvements to internal systems and operational processes

• Assist and deputise for the General Manager when required
• Prepare and maintain documents, reports, and records
• Support day-to-day operational needs of the business
• Help ensure the office runs smoothly

• Handle customer enquiries via phone and email
• Manage complaints, returns, and after-sales queries
• Respond to product-related questions in a professional, solution-focused manner

You will be:

• Organised, reliable, and self-motivated
• Comfortable handling a varied workload and changing priorities
• Interested in the commercial operation of a small business
• Willing to learn, take initiative, and grow with the company
• Confident working independently in a small team environment

Skills & Experience:

• Strong working knowledge of Xero and bookkeeping principles
• Experience with small-business accounts
• Proficient in Excel and Microsoft Office
• Shopify experience desirable, particularly around purchase orders and stock
• High attention to detail and good organisational skills

• Salary: £27,000–£30,000 per annum (DOE)
• Bonus scheme
• Casual dress code
• Cycle-to-work scheme
• Free on-site parking
• Friendly, supportive working environment

This role is office-based in Gloucester (GL2).

Extra information

Status

Open

Education Level

Secondary School

Location

Cheltenham

Type of Contract

Casual / Part Time Jobs

Published at

19-12-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English