Head of Identity (IAM)

Job description

Reporting Line: CISO

Contact Type: Permanent

Location: London/Chesterfield/Bolton

What to expect

The Head of Identity & Access Management is a senior member of the CISO team, responsible for the development and delivery of functional strategies, always role modelling the Post Office behaviours and demonstrating a Postmaster first mindset.

The Head of Identity & Access Management will lead the strategic direction, delivery, and continuous improvement of our Identity & Access Management (IAM) capabilities. They will ensure our IAM platform supports business objectives, regulatory compliance, and digital transformation, while providing an excellent user experience for all users. They will drive a culture of inclusion, continuous improvement, and high performance in the teams they lead, delivering and driving decision-making across the Business, Customers and Partners.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave that increases with tenure

• Up to 18% on target bonus opportunity

• Car Allowance

• Access to Benenden Healthcare

• Generous pension contribution

• Life assurance

• Income protection after 12 months service

• Full support from our employee assistance programme and access to our employee benefits platform

• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

• Demonstrable experience leading large teams: collaborating with senior leaders, to shape and deliver functional strategy to achieve business objectives.
• Substantial experience convening multiple stakeholders and through successful relationships, leading key cross-functional projects to drive results across the organisation.
• Experience in leading and driving change aligned to functional and business strategies.
• Extensive experience in identity and access management, cybersecurity, or related fields.
• Demonstrable experience in managing multiple market leading IAM platforms (such as PingOne AIC, Entra ID) and associated integrations with cloud and enterprise applications.
• Experience in large, complex organisations or regulated industries is an advantage.
• An expert advisor with ability to apply advanced knowledge of identity and access management specialism as well as broad knowledge of related areas.

Extra information

Status

Open

Education Level

Secondary School

Location

England

Type of Contract

Casual / Part Time Jobs

Published at

19-12-2025

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English